Nassau University Medical Center
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feedback about Nassau University Medical Center
I am currently waiting to be seen at the burn clinic. My appointment was 1.30, it’s now 3pm and no one has offered an explanation as to what’s taking long. I asked once and I was told “I don’t know” . The personnel here is very unprofessional as well. An arm just came in and was talking negatively on the phone about a family that was being discharged, stating how they are asking for everything. As an arm myself, I understand some patients can be very difficult, however when working in a profession of service they are things you just can’t talk about in the presence of other individuals who will be receiving your services! It’s unfortunate that I had to follow up here, the staff members could card less about your time.
in 2016 I had surgery there, a very serious one. My life was in these doctors hand. I must say I was scared of this hospital because of what I heard. but I realized they were wrong. I had one of the best doctor ( Dr. Lu) and his staff. Awesome and very kind people. Their services was excellent. Very friendly and caring. This was a very serious and big surgery and doc took his time and go over every details. He made sure every test was done properly and no rush. Every details was explained properly. He gave me great confidence about the surgery. I knew I was in good hands. Thank you DR. Lu and staff.
There dental office is excellent, I have recommended a few of my friends and everyone was marveled by their treatment. The dentist staff was great, funny and friendly. I can guarantee you will NOT FEEL ANY PAIN when you go to them. Before or after. Especially the root canal.
I take full pride in knowing that I started my career here in 2008 and hold a strong affiliation for the services that are provided to the community. From the gynecology department to the trauma department to the emergency room to the behavioral health department, you truly experience the true definition of care from the staff and from the junior level physicians! I want thank the hospital for continuing to bring great individuals to work at this place was truly care and don’t view only a pay check. Stand proud, stand alone and stand together. I went to Northwell Health and it was a hell experience, they destroyed my health. I am so grateful for this hospital and hope it stays this way!!!
This hospital is the WORSE and it doesn't show signs of improving! The staff is Rude!
The best thing could offer the residents of Nassau County is to CLOSE and reclaim the space.
I'm very Disturbed at how Disgusting this hospital is . I n the Emergency Room my son had his own room which is open extra bloodwork is left in room which can be tamper with ...he was totally past out on meds. Then when admitted to room upstairs I was surprised to see a brick wall in rooms so Dirty not to mention the Bacteria that must be growing. You can see the run stains on the wall . I can't understand why it is not clean. They should be steam cleaned and sealed . The toilet bowl shouldn't have black run lines. Now the Nurses act like they are doing you a favor by getting up to help you. Please someone inform them about that check they home on payday is not for just clocking in and out.