National Park Medical Center

Address

1910 MALVERN AVENUE, HOT SPRINGS, AR 71901 USA

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Phone

(501) 321-1000
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1910 MALVERN AVENUE, HOT SPRINGS, AR 71901 USA

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Consumer feedback about National Park Medical Center

National Park Medical Center
Reviewed from Google

2.8 out of 5 stars

Kailey Broome
Kailey Broome

5 out of 5 stars

posted 2 months ago

This is the best place ever, I had a stomach bug and was throwing up so much, The nurse had put new blankets on my bed and 3 second later i threw up on those and she went to go get new blankets no problems or questions asked by the way i as 6 years old. Highly recommended!

Patrice Shanks
Patrice Shanks

1 out of 5 stars

posted 5 months ago

I had gone to National Park on2/2/19 recommended by clinic in hot springs. Constant coughing, chills,etc.
While in the ER test ran to see what's up. I'm told lots of fluid in lungs, white cells high. I'm also told I Do Not have Flu but wants to admit for further details. Thumbs up to my nurse that night.

Now remember I've been told No Flu however my chart labeled Flu and I was put in room 2225 (ISOLATION). Because of this nurses in n out I don't remember 1 single name. Each day im asking about any findings, I'm finally told bronchitis is the culprit even though chart says flu but my x-rays differ. While my man was visiting Monday night few nurses by door which was slightly open and I hadn't had dinner at all. A nurse turned to see us and she says Ms shanks you want this plate, I started to say I would before I knew it she had ran in room put tray in his arms then ran out.So stewing all night I decided come morning I'm outta here.

Morning comes I'm packed, unhooked things, ready to pull iv out nurse walks in I told her I'm leaving, she asked why? Never Ever in my life had I felt degraded, humiliated, I essentially felt like a forgotten dog locked in room and thrown scraps.

I wish staff would remember why they chose profession, but most of all I do hope when it's time for them to be in a bed that he/she is treated the way they want to be treated.

Haley Shelton
Haley Shelton

1 out of 5 stars

posted 6 months ago

Came in because I have a heart condition that can cause to me to pass out and my chest was hurting I was not only treated horrible but i was put in a room crying my eyes out while my husband had to deal with seeing me in pain only to have been forgotten about. For four hours I was the only one in the waiting room when i got there. This place is trash sorry to see so much money wasted. It didnt help anything or one. Also when I go to leave I see nurses and doctors in their area all laughing. If I could I would give them a zero.

Kelsey Pine
Kelsey Pine

2 out of 5 stars

posted 6 months ago

The emergency room is a joke!! They are slow and do not care about their patients! Its so sad how health care professionals just have a don't give a damn attitudes here!! I guess 5 hour wait time is pretty standard for an ER visit!

Rayne Leonard
Rayne Leonard

5 out of 5 stars

posted 9 months ago

I fell down the side of the Mountain breaking my left leg (spiral break) right hip (requiring a complete hip replacement) and tore my rotator cuff and ligaments in my right arm. I spent 5 days in the hospital. The nurses were wonderful and I loved Dr. Birk. He was a great doctor with a great bedside manor who did a wonderful job putting me back together again. It’s been 5 years since my accident but I can’t thank them enough. I am from Houston and they even went out of their way to help prepare my ride back to Houston, TX in the back seat of my husbands truck. They anticipated all of my needs for the ride back. I can’t thank them enough. I spent the better part of a year in a wheel chair and 4 years of Physical Therapy and today walk without even the slightest limp. I still have a rod in my left leg but no real issues. All doctors that have checked my leg since all say Dr. Birk did a “beautiful job”.