Niagara Falls Memorial Medical Center

We were visiting from Ohio. My grandson fell and needed stitches on his forehead. Everyone was very attentive and caring. Paramedics/ firefighters were wonderful and the police officer even escorted us to the hospital. The plastic surgeon and his nurse were excellent.

Today is July 16th, 2019 and I just like everyone to be aware that this hospital has kids working at the front desk and have no clue on what their doing! I wish this place would be more professional, this is a hospital, not a high school fundraiser event, when you ask a question to these kids, all you hear is “I don’t know!”

I came into the hospital (07/05/19) for a drug test and physical for a job I'm starting(07/15/19). I went to the secretary who had an attitude and didn't seem to want to be there. I was told where occupational health was and when I went upstairs the entire floor was closed for an emergency. I understand things happen, but dont you have anyone else that can do it?Shouldn't you have told the secretary? Or did she just not care to tell anyone. Would zero star if possible

This hospital amongst our community could do better. Parking is a major detractor from this medical facilitie's rating. Employees get first choice at parking e. g. Doctors, Nurses,Hospital workers in general. I don't mind that. They offer a very important service. If you have an appointment you have to get there an hour before hand just to find a place to park.In other words it wasn't a very well thought out plan when when NMMC decided to expand.

Husband went in with a racing heart. They told him to take a seat and did not take stats at all so hubby walked out so i called 911 from the parking lot and ambulance wouldn't do stats or take him either and one emt says "come on guys this is inappropriate!" So i took him to a different hospital and low and behold he was mid heart attack so this place has no respect for Veterans or people with cardiac issues! Only care about money or something other!