About North Austin Medical Center

MedicalRecords.com Rating
296 reviews
3.2

HospitalsTXAbout North Austin Medical Center

About North Austin Medical Center

North Austin Medical Center is a 210-bed full-service hospital, allowing covered access to a variety of inpatient and outpatient services.
The hospital features women’s health services, including maternity and newborn care, a 24-hour emergency department, bariatric center, heart and vascular center, neurology and neurosurgery, kidney transplant program, inpatient and outpatient surgery, and acute inpatient and outpatient rehabilitation.

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Overview Services
12221 N Mopac Expy, Austin, TX 78759, USA

Clinical Services


Special Care Services
  • Intensive Care Unit
  • Neonatal Intensive Care
  • Pediatric Intensive Care
Emergency Services
  • Emergency Department
Orthopedic Services
  • Joint Replacement
  • Spine Surgery
Sub Provider Units
  • Rehabilitation
Cardiovascular Services
  • Cardiac Cath Lab
  • Cardiac Rehab
  • Cardiac Surgery
  • Carotid Stenting
  • Coronary Interventions
  • Vascular Intervention
Radiology / Imaging Services
  • Intensive Care Unit
  • Neonatal Intensive Care
  • Pediatric Intensive Care
Rehabilitiation
  • Physical Therapy
  • Speech Therapy
Organ Transplant Services
  • Kidney Transplant (09/18/1996)
Other Services
  • Hemodialysis
  • Obstetrics

Our Rating

MedicalRecords.com Rating
296 reviews
3.2

Our Rating

Wonderful place and wonderful staff. Kinda easy to get lost if you're not paying attention. Pretty decent dining area to as I am glad they designated a large area were you can unwind from the "situation " .

Several years ago, I took my Husband to this ER with sever abdominal pain. They injected him with morphine too fast which made him sick at his stomach (It's an ER, I understand this) His X-rays didn't show anything so, they released him, while still throwing up. There was also blood on the bathroom floor when I had to help him, barefooted, to the bathroom. I took him to Seton NW (Which wasn't easy to convince him to go because he was afraid they would throw him out too.) where the did their own scan and retrieved the scans from St. David's, found a tear in his mesentery that part of his colon had slipped through. They took him for emergency surgery in the middle of the night. Had we waited, he could have had to have a colostomy bag. I will never go to this hospital again.

Friendly helpful staff, the lack of patient care left much to be wanted. Room dirty, food delivered late and patient not fed, meds delivered late or missed. Little to no care plan created. There were some very helpful staff, but to few to out weigh the many that were busy with other things.

The only thing that could make my noncritical ER visit better would be a phone charging dock on my bed and some ice cream, but the helpfulness and attentiveness and smiles from the nurses and doctor made my 4 hour visit WORTH IT! I really appreciate the services.

While I'm grateful to those who cared for me the financial department is extremely rude. A women from the financial department showed up in my room in the midst of my suffering (while I was on Morphine) and ask me some questions and then told me in order to continue receiving care I needed to say yes. So, I of course said yes, she was a bully and should never be allowed into the room of a patient again. I still have no idea what I said yes to. However there was one nurse who was outstanding. Her name is Brenda W. she is kind and truly cares about people. The night nurse don't have time to be kind and thus leave you in the room for hours without care. They are overworked and they often have to take on an extra patient because they work short a nurse at night. Not to mention they can't call a doctor for guidance in the middle of the night. (Hospital polices). This hospital lacks in many areas and needs the CEO to look into human care and not always following the written polices. Each person is different and each person has different needs. I felt as if I was in a detention center vs. hospital. I'm not speaking to the doctors who provided service at this hospital, because every doctor who cared for me was outstanding (second to none; it is the financial department and the standard of care at night that need to be revamped). I wanted to add this, my granddaughter was born at this hospital and was delivered early (3lbs)! I can't believe what an outstanding job they did with her the Nicu department, all the nurses and doctors are to be commended on the excellent job! It's to bad that the adult care floors are not held as accountable as the Nicu.




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Clinical Services


Special Care Services
  • Intensive Care Unit
  • Neonatal Intensive Care
  • Pediatric Intensive Care
Emergency Services
  • Emergency Department
Orthopedic Services
  • Joint Replacement
  • Spine Surgery
Sub Provider Units
  • Rehabilitation
Cardiovascular Services
  • Cardiac Cath Lab
  • Cardiac Rehab
  • Cardiac Surgery
  • Carotid Stenting
  • Coronary Interventions
  • Vascular Intervention
Radiology / Imaging Services
  • Intensive Care Unit
  • Neonatal Intensive Care
  • Pediatric Intensive Care
Rehabilitiation
  • Physical Therapy
  • Speech Therapy
Organ Transplant Services
  • Kidney Transplant (09/18/1996)
Other Services
  • Hemodialysis
  • Obstetrics