North Chicago Va Medical Center

Address

3001 GREENBAY ROAD, NORTH CHICAGO, IL 60064 USA

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Phone

(847) 688-1900
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3001 GREENBAY ROAD, NORTH CHICAGO, IL 60064 USA

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Consumer feedback about North Chicago Va Medical Center

Rena Eschenburg
Rena Eschenburg

1 out of 5 stars

posted 2 months ago

Where do I even start? I have issues every time I go here.

I saw my doctor for TERRIBLE crippling cramps and he just wrote it off as normal womanly cramps even though I repeatedly told him that something was not right. He prescribed me some Advil and sent me on my way. When I came back and asked him to get a referral to Woman's Health, he said he would put one in but never did. I had to call him back and wait to have it put in. After weeks of this persistent issue, I finally got into Woman's Health and found out that I had issues in my Fallopian tube! This same doctor also denied me a choice in birth control options and I was desperate so I went to Planned Parenthood for it instead.

Recently I went to the doctor for another issue which had to be checked IMMEDIATELY. I scheduled the appointment the day of and the receptionist told me the appointment was at 1330... so 1:30. I repeated it back to her and even put it in my calendar as we were speaking. I showed up for my appointment at 1:15 and was told "Sorry ma'am, your appointment was at 1:10 so you will have to reschedule. The doctor has other important things to do." Like excuse me??? I told them my appointment was confirmed for 1:30. Besides I was there at 1:15... 5 minutes late and I get booted??? Mind you, I live an hour away so I drove two hours for absolutely nothing. I had to see the doctor for my issue but now I have to wait an entire weekend before I can be seen.

Finally... Mental Health... What a joke. I was seeing a therapist for about a year because I was severely depressed and she really was not empathetic at all. I felt like she was there for her paycheck and not to really want to help her patients. She actually LAUGHED at me when I was telling her about my insecurities! That's when I knew I had to go elsewhere.

I am looking into paying for my own insurance now because I consistently receive poor service. I get better service paying for care nearby.

Jim Wardlow
Jim Wardlow

5 out of 5 stars

posted 2 months ago

The Lovell complex is the nation's only combined VA/DOD medical facility. I go there regularly and the care at this place definitely stacks up against your favorite outside medical facility/hospital. A great place with great people working there.

Steven M. Bastean
Steven M. Bastean

5 out of 5 stars

posted 2 weeks ago

Great care and excellent service for all veterans! The hospital is great and the er is open to the public now. They have a great drug and achlol rehab program, homeless program, and top notch PTSD program in the US!

Bob Diehl
Bob Diehl

5 out of 5 stars

posted 6 months ago

On Dick Clark's "American Bandstand" he would always ask someone in his audience to rate a particular song. I will give JLFHCC a 99 44/100 % rating. When I can walk into Primary Care and be instantly greeted with a "Hi Bob" it just makes my day that much better. The only thing I would like to see improved upon is the adjusting of the eye glasses frame. I have to long of bows and they do not carry a shorter version so I had to go to an outside clinic to get them fixed. I was very impressed with the level of the equipment used to check out these tired eyes of mine and the level of professionalism displayed. I would like to say thank you to all of the personnel at this facility for their caring and being there for all of us.

On a separate note, in all my travels on this campus, I have never seen anything prominently displayed that draws attention to the Merchant Marine veterans. They deserve as much praise and admiration as we do. I will look forward to that prominent change as soon as possible this year.

Rich Melford
Rich Melford

5 out of 5 stars

posted 3 months ago

Professional at all levels! Everyone I have met is patient, kind and understanding. So grateful this facility is available to veterans.