North Chicago Va Medical Center
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feedback about North Chicago Va Medical Center
Where do I even start? I have issues every time I go here.
I saw my doctor for TERRIBLE crippling cramps and he just wrote it off as normal womanly cramps even though I repeatedly told him that something was not right. He prescribed me some Advil and sent me on my way. When I came back and asked him to get a referral to Woman's Health, he said he would put one in but never did. I had to call him back and wait to have it put in. After weeks of this persistent issue, I finally got into Woman's Health and found out that I had issues in my Fallopian tube! This same doctor also denied me a choice in birth control options and I was desperate so I went to Planned Parenthood for it instead.
Recently I went to the doctor for another issue which had to be checked IMMEDIATELY. I scheduled the appointment the day of and the receptionist told me the appointment was at 1330... so 1:30. I repeated it back to her and even put it in my calendar as we were speaking. I showed up for my appointment at 1:15 and was told "Sorry ma'am, your appointment was at 1:10 so you will have to reschedule. The doctor has other important things to do." Like excuse me??? I told them my appointment was confirmed for 1:30. Besides I was there at 1:15... 5 minutes late and I get booted??? Mind you, I live an hour away so I drove two hours for absolutely nothing. I had to see the doctor for my issue but now I have to wait an entire weekend before I can be seen.
Finally... Mental Health... What a joke. I was seeing a therapist for about a year because I was severely depressed and she really was not empathetic at all. I felt like she was there for her paycheck and not to really want to help her patients. She actually LAUGHED at me when I was telling her about my insecurities! That's when I knew I had to go elsewhere.
I am looking into paying for my own insurance now because I consistently receive poor service. I get better service paying for care nearby.
The Lovell complex is the nation's only combined VA/DOD medical facility. I go there regularly and the care at this place definitely stacks up against your favorite outside medical facility/hospital. A great place with great people working there.
Great care and excellent service for all veterans! The hospital is great and the er is open to the public now. They have a great drug and achlol rehab program, homeless program, and top notch PTSD program in the US!
On Dick Clark's "American Bandstand" he would always ask someone in his audience to rate a particular song. I will give JLFHCC a 99 44/100 % rating. When I can walk into Primary Care and be instantly greeted with a "Hi Bob" it just makes my day that much better. The only thing I would like to see improved upon is the adjusting of the eye glasses frame. I have to long of bows and they do not carry a shorter version so I had to go to an outside clinic to get them fixed. I was very impressed with the level of the equipment used to check out these tired eyes of mine and the level of professionalism displayed. I would like to say thank you to all of the personnel at this facility for their caring and being there for all of us.
On a separate note, in all my travels on this campus, I have never seen anything prominently displayed that draws attention to the Merchant Marine veterans. They deserve as much praise and admiration as we do. I will look forward to that prominent change as soon as possible this year.
Professional at all levels! Everyone I have met is patient, kind and understanding. So grateful this facility is available to veterans.