North Chicago Va Medical Center
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feedback about North Chicago Va Medical Center
On Dick Clark's "American Bandstand" he would always ask someone in his audience to rate a particular song. I will give JLFHCC a 99 44/100 % rating. When I can walk into Primary Care and be instantly greeted with a "Hi Bob" it just makes my day that much better. The only thing I would like to see improved upon is the adjusting of the eye glasses frame. I have to long of bows and they do not carry a shorter version so I had to go to an outside clinic to get them fixed. I was very impressed with the level of the equipment used to check out these tired eyes of mine and the level of professionalism displayed. I would like to say thank you to all of the personnel at this facility for their caring and being there for all of us.
On a separate note, in all my travels on this campus, I have never seen anything prominently displayed that draws attention to the Merchant Marine veterans. They deserve as much praise and admiration as we do. I will look forward to that prominent change as soon as possible this year.
We have always received high quality care from a very caring staff. Our only complaints are from some of the strange rules that make providing care a bigger challenge for the folks who are just trying their best to serve us. Next time you visit, make sure to smile and thank someone who is helping you. I don't think they get enough appreciation.
First, I certainly appreciate the teams and professionals that work here. However, let's talk 'right of first refusal'. This is when this center executes a legal ability to redirect care in their favor. Here's the impact - having to drive over 2 hours (through Chicago, which is never fun) and losing a good portion of my work day when I could quite literally travel a block for the exact same or better service is frustrating. Each time they have done this it is 5-6 hours of my day as opposed to 30-45 minutes. There needs to be a balance here and as Veterans we should at least have a voice in this.
What an outstanding medical facility, I have been going to the N. Chicago VA since 1977, and I need can tell you that the transformation since then has been nothing short of spectacular. Since then it has improved 300%, I go nowhere else for my medical needs.
Filled with people collecting paychecks . They don't understand why they even have that job they hate. Pharmacy is a joke where you can wait an hour to find out someone prescribed a flagged medicine and then you leave without any meds at all. G.I department is poorly run by more paycheck collectors . V.S.O . Guy there couple days a week appears to take two hour lunches while there. Doesn't care you've been waiting just says I'll be back in two hours after trying to lie about how your 5 minute procedure will take 30 mins. Doctors don't talk to each other and your treatment is all over the map and wasted days/weeks sometimes. Advocates office doesnt respond to phone either. Place should be closed down and care privatised.