North Cypress Medical Center
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Address

21214 NORTHWEST FREEWAY, CYPRESS, TX 77429 USA

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Phone

(281) 890-0203

Emergency service available

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Consumer feedback about North Cypress Medical Center

J J
J J

1 out of 5 stars

posted 3 weeks ago

As I was waking up from my outpatient procedure the nurse was yelling at me. I couldn't even tell what was going on. The more I came to the more I understood she was saying breathe! I thought I was dying. Then she said I'm going to give you something for pain I said I don't want anything for pain and she said I'm going to give it to you anyway. I was still not mobile enough to stop her. Then she handed me my clothes and said put these on after I just got some serious pain medication. I can hardly stand up but I managed to put on my clothes. Then they shoved a wheelchair in front of me and we'll me right out of the building. I'm very upset about this I've had procedures before and nothing like this ever happened.

Ali Hails
Ali Hails

2 out of 5 stars

posted 1 week ago

Only giving two stars because the doctors are helpful and I’ve never had a problem with them. Every single receptionist that works in this building is completely rude and unhelpful. I’ve been going here since the end of last year and I have never once had a good experience trying to schedule an appointment or get basic information. One receptionist had the nerve to sit in front of me and constantly say “your insurance won’t pay this. There’s no way your insurance will cover this. You won’t be covered.” Without even looking into the multiple surgeries I need to get. All I asked for was an estimated quote and that is the response I get. No quote. These women that work here are rude and highly unprofessional. I will be taking my complaints beyond a review because this is unacceptable. Patients are coming in spending thousands of dollars and are supposed to put trust into people with attitudes like this? I do not think so.

Berry Nellums
Berry Nellums

1 out of 5 stars

posted 1 month ago

Do not go to this Hospital! I went in for an emergency appendectomy. The first thing I asked is if they accepted United Healthcare. To which they replied yes. 2.5 years later I'm still getting bills from people who saw me that do not. The ER Doctor did not, the surgeon did not (although he did work with me and accepted what the insurance offered), the anesthesiologist did not, I think I got a separate bill from the radiologist, last but not least, I just got a bill from a freaking surgical assistant for $2300. More than 2 years later. I feel like the only person that did accept my insurance is the person that took my insurance info. We'll see, maybe I'll get a bill from her in a couple of years... You have been warned!!

Connie Hagler
Connie Hagler

5 out of 5 stars

posted 1 month ago

Staff were all friendly, courteous and caring. Facility was clean. Loved the window to outdoors in the ceiling to look at while getting scan! Very innovative!
Special thanks and mention for Technician Gayle. She was knowledgable, efficient, made me comfortable, explained every aspect of the process and was very caring.

Edwin Hill
Edwin Hill

3 out of 5 stars

posted 4 days ago

A lot of Staff support. They were always there and responded to my needs and requests.
The Night staff just went about their duties and I almost missed one Nurse, but her personality was scary. Maybe she should’ve stayed home that night or change jobs.