North Florida Regional Medical Center
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feedback about North Florida Regional Medical Center
I recently was taken very ill, and drove to the North Florida Regional Medical Center Emergency Room where I was immediately admitted. I was taken to room for various tests, then taken to an observation room for a few hours for more tests.
A doctor came and said they thought it was a blood clot on my lung, but then later came back to say it was not that, but pneumonia. I was then admitted to a hospital room on the sixth floor where I spent the next five days under the care of Dr. Vasquez, a wonderful and caring doctor.
The nurses were amazing and so caring, and various doctors came by to speak with me often. The communication was exceptional and I was always aware what was going on and what my status was. The services were truly state of the art, and the level of care exceptional. The food was even great.
They got me going again with a great treatment plan for follow up. I am so grateful for this wonderful hospital, and highly recommend it.
My Husband was admitted for heart issues a couple years ago. The staff and Doctors were absolutely wonderful. His care was great, professional and personal. The nurses were wonderful. The only issue I have is the fact we had little insurance coverage and made arrangements to make monthly payments. We have NEVER missed a payment. When I called to see what our balance was and why we have not ever received a statement. I was greeted by a very rude person who did not speak very good English. She said I needed to pay $50 a month when the agreement was for $35. Our balance is just $350. After all this time of paying $35 and unable to pay more and almost paid off she was very rude. It was quite upsetting.
I visited North Florida Regional Medical Center twice in the past few weeks. The first was for an outpatient procedure and the second was a trip to the emergency room which included a short stay overnight in a regular room. In both cases, ALL faculty treated me with the utmost respect, compassion and professionalism. I was truly impressed at how efficiently the different departments coordinated my various procedures and tests. If you have a choice about which hospital you can go to, I highly recommend that you consider North Florida Regional Medical Center.
The medical care and medical staff is excellent. The management of the hospital however is awful. This is the 2nd time we have had to wait several hours to get a room after a surgery. We came in at 6am, surgery at 11:15am then it was after 7pm for my mom to get into a room or even eat a meal. They gave her some snacks. It's really unacceptable care to wait that long for her to be able to relax or even eat. Once again super disappointed in this hospital management of rooms.
In ten years. I have visited 3 times
They will work you up by keeping you in the ER. Oh, but you will get a bill as if you are in a room.
My mother had sudden onset mental changes, could not tell me what year it is was. Very confused. Took her to this er to rule out stroke. She was checked by NP in less that 5 min. They then ran test and left her in the waiting room two hours.