North Hills Hospital
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feedback about North Hills Hospital
I stayed here for two weeks because of a medical issue. If I could have I would have driven to different hospital like UT-South Western. But Because of my medical issues, I needed to go somewhere quick. I regret going here for care. Most of the nurses were very nice, and my doctor was nice to. However, the doctor gave me the wrong anti-biotic the first week I was here, and than I went home only to find out I was still sick. Than I had to go back to the ER a second time and be readmitted because the doctor didn't take care of things the first time! You would think just like getting your car repaired why should you have to pay for a second visit to the auto repair when it wasn't done correctly to begin with? Well I had to pay for the second stay in the hospital which would have never happened had the doctor given me the correct medication the first time! I will never go to any medical city clinic, hospital or associated medical service ever again!
We had to bring my two year old son in to the emergency room. It is advertised on the outside of the building that it is a Children's ER. When we brought in my son, they stated they didn't have the necessary equipment to treat my son. When we suggested that we leave and take him to a children's hospital, they said we weren't allowed to leave.
After over 5 hours with my two year old. They had no answers and sent us home. All they did was take blood and a urine sample.
The staff was welcoming and helpful, but if you advertise that you are a children's ER, at least be able to treat your patient.
We will avoid this hospital in the future.
A few months ago I experienced a horrible event with a family member, 7 months later.: I had to go to the E.R. recently and decided to go here in case I had to have a family member pick me up afterwards. The staff was amazing, and made my horrible experience as comfortable as possible. The Doctors, Nurses, and Other staff on had was Amazing. Thank you guys for being human, and compassionate. You guys have a great staff on hand now.
When visiting the physical therapy office, I asked for an estimate of charges, they said it could not be provided. Like an idiot I proceeded anyway. I was there for 30 minutes and received a ~$900 bill a few weeks later. Insurance adjustments reduced it to $225, but even so how do they justify billing $450/hr? I asked for an explanation of what they did so I could determine if the billing codes are correct, but they will not provide detail after asking the office, asking Patient Account Services, asking the billing department, and asking insurance. Run, hobble, roll, or crawl away from this place, whatever you can do, and go someplace else.
I'd like to say that I'm currently investigating fraudulent claims made on my credit report by this facility in 2013, as they magically charged me for four visits that added up to thousands of dollars when I know that the only time I was here was against my will. The idiots here have no clue that you need a psychiatric hold to keep an adult patient kept anywhere, and this has to be provided by a judge. I was dropped off by somebody that had no clue what was going on and insisted I be kept there where they were not qualified to deal with any sort of emotional disturbance at all. They obliged and kept me held there for approximately two days against my will as an adult and THREATENED to sedate me if I said that I was going to check myself out. The biggest laugh of all is that I got diagnosed as being diabetic when I was a teenager at that hospital and they gave me nothing but Coke to drink and threatened further to sedate me if I tried to leave my room to get water. I was told I had to stay there until a bed opened up at a psychiatric ward because I was depressed and said I wanted to die one night to the wrong person. Eventually somebody had to call the POLICE because these morons can't get a single thing right, and when the two police officers showed up the nurse staff and doctors tried to argue with them when they told them it was my legal right as an adult in the state of Texas to leave at my own will because they did not have a valid reason to keep me, and it was illegal what they were doing. The police had to practically hold back the staff from keeping me there physically and I had to run out of the door. I NEVER would go back here after this, I was never discharged from this hospital and any documents that I did sign are void because I was obviously impaired when I was dragged here by somebody, which was noted at the time of them wheeling me in. I signed no agreement or insurance documentation and they just decided to bill me for whatever they thought was right. The best part is they split it up into four different transactions so it'd hit my credit report way harder than if they consolidated it to the one charge. Two of these charges are already dropped off because they've been deemed to be FRAUDULENT by the Credit Union --- funny, huh? I'm going to be contacting the medical board about the negligence of my diabetes and the fraudulent documentation on my account, and I'm likely going to be considering legal action due to my destroyed credit score and the subsequent issues that this has caused in my life.
Edit: To the owner of North Hills hospital: People cannot reply to your messages on their reviews to my knowledge, so you're wasting your breath and not resolving anything -- thanks!