Nothing but bad memories with this place. My Dad went here in pain and they couldn’t even find what was wrong. My Mom went there and they couldn’t figure out what was wrong. The LAST straw was me and my wife went for my first ultrasound and they scared her so bad saying things look bad and she miscarried! Didn’t even slowly break things to us. Just rushed in the room and said things look bad. They couldn’t even give it to us straight as to what was happening with our baby! We lost the baby and they couldn’t give us answers. It was the worst most heartbreaking experience I ever had! Just driving pass this place brings back horrible memories!

In May the ER team at North Memorial Health diagnosed my cancer. At that time I spent 3 1/2 days in the hospital and since then have returned for out patient tests, treatments, and consultations at the Hospital, Cancer Center, and the Clinic in New Hope. Without exception, every person I have come in contact with has been informative, efficient and helpful, but even more than that, compassionate, encouraging and caring. Without exception. People have held my hand during difficult times, answered every question, reached the strings I couldn't tie, let me chatter away to calm my nerves, and even cracked jokes just because or laughed at my stupid ones. And so much more. I am so thankful to be taking this cancer journey with them. Thank you so much!

Worst service. I brought my 89 year old father into the ER with severe stomach pain and we waited in the waiting room for hours with no expectations as to when he would be seen. I will never bring anyone to this hospital again. The care stinks! This wasn't the first time we had a bad experience here! So never again. This used to be a great hospital. I don't know what happened to it..

Horrible horrible horrible horrible care. Went into the ER wanted to see a doctor however the nurses decided to run expensive tests on me without me even seeing a doctor. Spoke to one of the patient care reps who basically did nothing. She first said that nurses should not be deciding what test should be done and then when I talk to her the second time after they concluded that the correct action was taken she told me that nurses were able to make those decisions. I was shocked by the decision so I called to try to talk to the president of the hospital and the patient care rep called me and said that she is speaking on behalf of the president of the hospital and he did not want to speak with me. She claims he reviewed my records and concluded that the correct action was taken. However now looking at more reviews about this hospital seems like the same thing is happening about them ordering expensive tests and then expecting insurance companies and patience to pay for them!

Took my son in for breathing issue, they got him admitted right away but seemed like they really didn't know what they were doing. Was told that they'll monitor my son and do xray, which I never got the results for, and then all of sudden a nurse came and told us they're getting a room ready and my son will need to stay over night. That's when doctors and nurse kept coming in and telling different story. Doc said my son was good and we can go home. The nurse then will come in and say my son is not well and we need to stay. My son was fine after getting some shots and oxygen mask but they insisted we stayed overnight. My son seems well now after 16hrs in the hospital already. They took 1hr to get us discharged, then a nurse didn't know how to write a excuse note for me for work. Then they didn't cut off my sons security cord which caused the alarm to go off. The nurse at the receptionist who didn't know how to write an excuse letter, took forever for discharge paper, then said she don't know how to get the security tag off my son. I've been to this hospital multiple time and all they seem to want is money, and don't care about what the patient really came in for. My son came in for a breathing issue and they start counting his mosquitoes bites instead. This may be the last time I go here for any medical reason.