Northeast Alabama Regional Med Center

Been to several places in last few months trying to get the right help I needed. The ER staff were excellent. I know staff and doctor's hands are tied and sometimes aren't really able to use their training and abilities like they may want to and decisions are made up the ladder. I'm happy to say I am well pleased with their decisions and I know the final one was the best for me..

Absolutely horrible the way they treat their Patients, I sat in a room for 4 hours and even watched new patients come in after me and still leave before me. They are all rude and they did not even know what was wrong with me, they just decided to base it off of an injury I had a while back and released me in the same condition I showed up in. If I could give them 0 stars, I would...

I came with my husband for a test in the Tyler Center on the second floor and we were greeted with two sweet ladies I believe were volunteers. One was named Delores ! As we were sitting at the other check in desk I could over hear Delores so sweetly greeting people and going above and beyond to help people . In this day and time to hear the joy and precious spirit of someone is such a blessing! I walked over and told Delores that I had overheard her greeting people and that her sweet spirit had blessed me. Then Delores gave me a little angel and cross and held my hand and prayed for me to be blessed!! Well RMC needs to have every employee to follow Delores around for a day and see and learn from her customer service skills and her sweet spirit and RMC needs to make her Volunteer of the year and pay her to train customer service employees!!!Delores is an Angel on earth!!😇

I went to the ER yesterday my Blood pressure was 168/76 the nurse refused to treat me because she said it wasn't an emergency the nurse went & got a list of free clinics that I could go get checked out. I told the nurse that i have insurance and she said oh you have insurance then wait we want to check you in and update your files! She doesn't deserve one star! Judgemental Bih

We were neglected inn the ER last night. I was disoriented and didn't know really where I was or who was around. The Dr asked me if I wanted to be admitted for my test or wait and go to the Dr first thing for the test. I said I wanted to him home. I didn't need to go home. I needed to be admitted for test. I have someone typing for me. I can't raise my head up. I'm vomiting and passing out. I need urgent care. Not to be sent home. I need specialist running test. Not only did the Dr make the wrong decision but for 2 whole hours my nurse disappeared and no one came. And the last we heard someone would be in within 30 mins because all my test results were back. So the staff also neglected me. Usually the ER is great. I go many times a year. Not last night. Last night was terrible.