Northeast Alabama Regional Med Center

Been to several places in last few months trying to get the right help I needed. The ER staff were excellent. I know staff and doctor's hands are tied and sometimes aren't really able to use their training and abilities like they may want to and decisions are made up the ladder. I'm happy to say I am well pleased with their decisions and I know the final one was the best for me..

How many people have to complain and post pictures on Facebook about the staff and phones here? Puke and poop in the floor and your people on the phone like no worries. Don’t even get me started on the way less than stellar actual care. This place is a joke and Anniston should be ashamed to call it a hospital. If you want to live and if you want to be staph free, go somewhere else. I sure wish I had taken my grandmother somewhere else, dogs get better treatment at the vet.

I want to start off by saying I will NOT be paying my most recent medical bill after going to see them this past month. Since they want to treat me pootly, I will do the same in return. I went in for side-rib/back pain and ended up sitting in the ER the entire 4.5 hours. I have no insurance. I never got a room that night. I didn't see a doctor. They did one test and sent me home with antibiotics for a UTI. My husband goes in a week and a half later telling them he has the exact same thing I have.... and instead of the doctor listening to his story/symptoms they do a x-ray, a CT scan, etc.... My husband has insurance and I don't. So IF YOU DO NOT HAVE INSURANCE they will do the BARE MINIMUM for you. I will be talking to higher authorities as well as my lawyer about this. To be treated differently because someone has/or does not have insurance is the same thing to me as treating someone different because of their skin color. I do NOT stand for this type of behavior from any type of facility and I will be taking action against this.

If its worth the drive to you, go somewhere else. If you can't I hope and pray you get treated better than half the people do here. I hope you have a good experience.

We were neglected inn the ER last night. I was disoriented and didn't know really where I was or who was around. The Dr asked me if I wanted to be admitted for my test or wait and go to the Dr first thing for the test. I said I wanted to him home. I didn't need to go home. I needed to be admitted for test. I have someone typing for me. I can't raise my head up. I'm vomiting and passing out. I need urgent care. Not to be sent home. I need specialist running test. Not only did the Dr make the wrong decision but for 2 whole hours my nurse disappeared and no one came. And the last we heard someone would be in within 30 mins because all my test results were back. So the staff also neglected me. Usually the ER is great. I go many times a year. Not last night. Last night was terrible.

I came with my husband for a test in the Tyler Center on the second floor and we were greeted with two sweet ladies I believe were volunteers. One was named Delores ! As we were sitting at the other check in desk I could over hear Delores so sweetly greeting people and going above and beyond to help people . In this day and time to hear the joy and precious spirit of someone is such a blessing! I walked over and told Delores that I had overheard her greeting people and that her sweet spirit had blessed me. Then Delores gave me a little angel and cross and held my hand and prayed for me to be blessed!! Well RMC needs to have every employee to follow Delores around for a day and see and learn from her customer service skills and her sweet spirit and RMC needs to make her Volunteer of the year and pay her to train customer service employees!!!Delores is an Angel on earth!!😇