Lengthy , but currently experiencing the following at NE. Georgia Medical Center south wing G.I. ward.
1) 6:10 PM 85° in the room. Over 5 hours request for fan still nothing. Ended up going out and purchased two. Fans have to be “ordered“. Does that mean south wing Is not allowed to have fans stored on this floor? A little crazy since $7 dollar fans are available at Walmart. The patients that are in the G.I. ward obviously have stomach issues. Heat such as this causes nausea.
2) Staffing needs to be increased. Unacceptable for patient to have to wait 30 minutes after ringing to go to the restroom because they were too busy. Result is having to change underwear and bed linens.
3) Employees should be aware that perception is everything. If a patient is in need of anything and not receiving it in a timely manner, seeing staff stand around chatting speaks loud and clear of not caring. This might not be the case, they might be on break, off the clock, or supporting different patients...doesn’t matter because the perception is they are not doing their job. Perhaps a break room or another room out of sight might be better to have personal conversations.
4) Again related to lack of staff/overload, when vital machine starts beeping, it will literally beep sometimes 15 min before someone comes and shuts it off.
It’s a small town and this is the main hospital, but who knows what the future holds. NE. Georgia Medical Center Board of Directors and CEO should take a close look at what’s going on in the hospital regarding lack of staffing and good care.