Northwest Hills Surgical Hospital
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feedback about Northwest Hills Surgical Hospital
So please with this facility and staff going into my first surgery ever. They were gracious, knowledgable and very well organized. Advised me and my son of everything they were doing prior/post to my procedure and kept an eye on everything. Thank to everyone I came in contact with. You were great!
Very difficult staff to work with post surgery: I was lied to and patronized. I was told I couldn't see my child because it was a HIPPA violation!?! Then attending nurse -- the HIPPA guy - started explaining the post-op for the WRONG surgery until we corrected him.
The doctors and staff were wonderful. Just too long of a stay.
I love that This surgical center is small. I have never had such amazing care after having surgery. I am happy to say that this place is clean, the entire staff and doctors have been amazing, and the food isn’t all that bad. Although my blood pressure was to low for pain medication the entire staff did everything possible to get me comfortable. I would not read the negative comments. Dr. Loftus performed a 2 level fusion. The pain was not as bad as I expected. However, I have walked over 8 times since surgery yesterday morning. Making it easier to recover and keeping those muscles lose. I have not had a single issue with my care let alone an attitude or an ounce of rudeness! Being polite seems to go a long way around here!
Had an outpatient procedure here and cannot say enough about the quality of care and customer service—from check in to check out. Friendly staff, empathetic nurses, communicative anesthesiologist, and an amazing doctor (Lilah Mansour). I even received a nice note signed by several staffers a few days after the procedure. Very impressed with the quality of care.