Northwest Hospital Center

Address

5401 OLD COURT ROAD, RANDALLSTOWN, MD 21133 USA

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Phone

(410) 521-5995
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Emergency service available

5401 OLD COURT ROAD, RANDALLSTOWN, MD 21133 USA

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Consumer feedback about Northwest Hospital Center

Northwest Hospital
Reviewed from Google

2.5 out of 5 stars

Bad Rhinoplasty
Bad Rhinoplasty

1 out of 5 stars

posted 5 days ago

Horrific nose surgery performed on myself by Dr. Thomas Le in this hospital after he had just been fired from University of Maryland Medical Center. Surgery resulted in a rock hard, bone like, crooked, chronically painful, bizarre looking nose; a scar and hole in my chest; as well as multiple maxillary retention cysts forming in my sinus. I was left to suffer with multiple corrective surgeries to undergo and substantial corrective surgery bills, nearing $100,000, as a result of surgery in this hospital. When complaints were filed with NW Hospital, their lawyers denied everything and threatened me with legal action if I contact them again. NW Hospital is as horrible of healthcare and medical treatment as it gets. I was assaulted at NW Hospital and they wouldn't accept a bit of responsibility. Do not go anywhere near this hospital. This is a bad news surgical rent-a-center billed by the hour, in a for profit fashion, that accepts no responsibility for the torture that patients are put through. Dr. Thomas Le is a dangerous facial surgeon with clear mental and psychological issues that I recommend any and all patients stay away from. Single handed, the worst experience of my life happened right here, and I paid $12,000 of my hard earned money to be assaulted and left suffering. Medical Malpractice and Fraud.

Lashawn Maynor
Lashawn Maynor

1 out of 5 stars

posted 1 month ago

I was seen in the ER on 01/02/19 and waited 8 hours to be seen. I tried to give the benefit because it was the day after the New Year, but this isn't the first time it's happened. I was seen once before waited 8 hours went home came back after 3 hours and my name still hadn't been called. The hospital is supposed to be a place to help sick people in need not to make them more stressed once they get there; or make them feel like they would rather stay sick then spend a half a day in the ER, which is crazy because that means EMERGENCY!!! All I hear from most of my friends when they get sick is "I'm not sending a whole day in the ER." So that says to me that people would rather be sick then have to spend almost a whole day in the ER. Then after you spend 8 hours waiting,you finally get called to a room only to wait another 30min to a hour for a doctor to come in. This whole situation is sad and ridiculous, paying for service that you have to wait practically a whole day for and if your not a patient, patient then you might not get seen at all. My reason for coming in to the ER was multiple complications possibly from chest pain. So you tell me if it was you or a family member how happy would you be knowing your loved one had to sit in pain for over 8 hours just because the staff is limited, not enough beds, no express care for minor emergencies or just plain and simple its not considered an emergency to them. I say tell that to the patient in pain whose being treated as if they shouldn't have came in for something so minor. Some of the staff could be a little more empathetic and some are spot on (if you asked who falls in what category, I'd be more than happy to point them out). In closing the ER could use a lot more staff, rooms and an express care that doesn't close at 3pm, because all the traffic comes in at night. Here it is I finished this whole email and still no doctors, just the registration personnel, now that says a lot. It took 8 hours to get a bed, another hour after and I still haven't seen the doctor, but the hospital came in and got my payment and insurance info 5 mins after being placed in a room. Just SAD and a ridiculous getting paid and nothings been done after 9 hours.

Josh Nicholson
Josh Nicholson

5 out of 5 stars

posted 2 months ago

Staff treated me very friendly, Wait time was long but not that bad. Staff communicated with me threw out entire process and got me out as fast as they could with out rushing and dealing with multiple patients. I would go back again.

Bad Rhinoplasty
Bad Rhinoplasty

1 out of 5 stars

posted 4 days ago

Horrific nose surgery performed on myself by Dr. Thomas Le in this hospital after he had just been fired from UMMC. Surgery resulted in a rock hard, bone like, crooked, chronically painful, bizarre looking nose; a scar and hole in my chest; as well as multiple maxillary retention cysts forming in my sinus. I was left to suffer with substantial corrective surgery bills, nearing $100,000, as a result of surgery here. When complaints were filed with NW Hospital, their lawyers denied everything and threatened me with legal action if I contact them again. NW Hospital is as horrible of healthcare and medical treatment as it gets. I was assaulted at NW Hospital and they wouldn't accept a bit of responsibility. Do not go anywhere near this hospital. This is a bad news surgical rent-a-center billed by the hour, in a for profit fashion, that accepts no responsibility for the torture that patients are put through. Dr. Thomas Le is a dangerous facial surgeon with clear mental and psychological issues that I recommend any and all patients stay away from. Single handed, the worst experience of my life happened right here, and I paid $12,000 of my hard earned money to be left suffering. Medical Malpractice and Fraud.

djcarter1103
djcarter1103

1 out of 5 stars

posted 1 week ago

Extremely long wait! Not sure what their definition of "Emergency" is. The primary doctor was good, but the Male nurse was awful.

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