Northwest Texas Hospital Rating
115 reviews
3.2 Rating 3.2
115 reviews

About Northwest Texas Hospital

Northwest Texas Healthcare Hospital in Amarillo, Texas is a 495-bed acute care facility and medical center, it has been providing medical care to the residents of Northwest Texas since 1924.
The facility is certified by the Joint Commission as Advanced Primary Stroke Center and Advanced Level III Trauma facility,
The hospital is recognized for the women’s services with Childbirth Center, Women’s and Children’s Center, and Women’s Imaging Center, it is also the first and only hospital in the Texas Panhandle to have the da Vinci Surgical System at a surgery center, moreover; the advanced emergency department serves more than 64,000 patients each year. The hospital provides a full range of medical services including Behavioral Health Services, Diabetes Center, Gastroenterology, Orthopedics, Radiology, Rehabilitation, and Sports Medicine.

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Special Care Services
  • Intensive Care Unit
  • Surgical Intensive Care
Emergency Services
  • Emergency Department
  • Arthroscopy
  • Joint Replacement
  • Spine Surgery
  • Cardiac Cath Lab
  • Cardiac Rehab
  • Cardiac Surgery
  • Coronary Interventions
  • Vascular Intervention
  • Vascular Surgery
  • Carotid Stenting
Radiology / Nuclear Medicine / Imaging
  • Computed Tomography
  • Computed Tomography-Angiography
  • Digital Mammography
  • Magnetic Resonance Imaging
  • Single Photon Emission Computerized Tomography
  • Physical Therapy
  • Speech Therapy
Surgery Services
  • Inpatient Surgery
  • Robotic Surgery
Neuroscience Services
  • Sleep Studies
  • Obstetrics
  • Hemodialysis
Emergency Service Available


Group Service


Hospital Type
  • Acute Care Hospitals
Control Type
  • Proprietary
  • Corporation
Subprovider Units
  • Psychiatric
  • Rehabilitation
Total Staffed Beds 444

ICU Beds 51

Licensed Beds 385

Bed Utilization


Total Discharges


Total Patient Days


Total Patient Revenue


TPS Quality Score 27.08 Rating 3.2
(115 reviews)

New Start

The nurses are fantastic while you're in there. I loved my surgeon before and after surgery- he is amazing! But the doctors that make follow-up rounds can be jerks if they are not your original doctors because they have zero bedside manner. Housekeeping is friendly when they enter your room to tidy things up. But God forbid you leave ANYTHING behind when you're discharged because they throw EVERYTHING away immediately no matter what it is. And the staff will hang up on you when you ask for an explanation as to where your belongings go when they get trashed. That policy sucks! I realized just hours after I was discharged that I left my phone charger at the hospital. Their response was, "It's in the trash 'click'." That it horrible customer service in so many. That charger cost me $80 from Verizon. You have officially painted a negative image in my mind of your hospital staff. With exception to: DEE DEE, ALEX, LORENA These nurses worked hard to keep me comfortable in every way possible. They deserve top recognition.

Richard Kidd

The people there went the extra mile to make me feel better and they all were nice to my family and were very explanatory about what was happening and what was going to happen. Betty was my first Rn after the surgery and she really went the extra mile and then some to help me feel better she was always so nice and polite no matter what I was really impressed with her but everyone was really great

Patricia Compton

The staff is very pleasant. And they always make me feel like I'm not a burden. Christina be in day surgery is awesome she's great. Northwest Texas hospital is always my go-to

Mittie Goff

Area I was in was for Women Imaging. Staff in this area were helpful, took time to explain everything and why even though this is a yearly exam. Waiting area has different areas to await results that make it more comfortable for patient. The only draw back is parking for the imaging center is hard to find and for some with physical or health issues it is walk to make even thos cart transportation is available, can't always ride because no space to sit or not in the area to get a ride to the front of building or back to your car.

Kam Miller

Great service and hospitality. The personnel at Northwest Texas Hospital were very Compassionate and Friendly and took care of all my needs.