Northwest Texas Hospital

This is for the the boss or hiring older lady in the gift shop she was so rude and acted as if I was a inconvenience to her , then I asked if they were hiring and she ,in front of other workers said No and we wont be plus you're pregnant and you cant work here ! I was so embarrassed and wanted to give here a piece of my mind but i didnt, i stayed a lady and just walked off. I WILL NEVER SPEND ANY MONEY NOR COME HERE EVER AGAIN!

Northwest Texas Hospital in Amarillo is a Level III Trauma facility and is the only trauma center in the Panhandle of Texas. My son was in a serious UTV accident and was flown in from Clayton NM. As soon as he arrived they were waiting for him in the ER, and within minutes he was in emergency surgery. After the surgery he was in ICU, and then in a regular room. Altogether he was at Northwest for three long weeks. Everyone that we dealt with including the trauma surgeons, nurses, techs, wound care, physical therapy, occupational therapy, housekeepers, and food service were all very professional. The care my son received was outstanding and we are very thankful that everyone was so dedicated to helping him get well and recover.

If I could rate 0 I would. I highly recommend going to BSA. Atleast at BSA they act like they actually care. Having a family member wait 11 hours to for a room after getting orders admitting them. Then the lack of checking on patients regurlarly while in the E.R. trauma room.

I do not recommend going to the Emergency Room. My mother was sent here by her doctor who was highly concerned about her EKG. Her blood was drawn but left in the room, after about an hour I had to go get someone who finally sent it to be tested. She was not checked on. There was also splattered blood all over cabinets that was there prior to us coming in. I had to go find someone to help her with her chest pain. I mentioned the blood, they said they would clean it and never did. We were there for 6+ hours before she was finally seen by a doctor. They only ran blood work, said she was okay to go home. It wasn't until my parents were very upset and wanted the paperwork and copy of ekg that my mother was admitted. And when I say admitted, I mean a bed brought into her ER room. The doctor took on too many patients. The staff seemed to be trying to heard most of them out without following proper protocol.

Love the food in the cafeteria everything was nice, and clean there was several option's to choose from. The only thing I did not like, and neither did the employee's was the hideous picnic table shirts that they have to wear. That's not okay! But everything else was perfect 😊