Northwest Texas Hospital

Love the food in the cafeteria everything was nice, and clean there was several option's to choose from. The only thing I did not like, and neither did the employee's was the hideous picnic table shirts that they have to wear. That's not okay! But everything else was perfect 😊

Northwest Texas Hospital is one of the BEST hospitals in Amarillo with the BEST caring nurses and the BEST DOCTORS in town. I HIGHLY RECOMMEND NORTHWEST TEXAS HOSPITAL ! Never have I had a bad experience there. They are always very good to their patients ! Keep up the good work Northwest !💞

Its hit or miss. You don't really ever know how you'll be treated here. I've a few times where I had good care and some where I received poor care. Today was a poor day. Saw PA and he was very friendly. Examined me and assured me that even though I thought I may have strep throat that he was sure I didnt. He said it was just pharyngitis and my throat was probably irritated said he was gonna write me a prescription for some magic mouthwash to help clear it up and ease the pain. Well so I wait for it so I can leave and then a doctor comes in and says what's the problem. I explained to him that I'd already been seen he just goes "well did he do anything for you?" I told him he did and was gonna get me a prescription anyway. Well he proceeded to want to examine me anyway and decides he thinks I have strep and am gonna need antibiotics and to give him a just a second. I waited another good 45 minutes and a nurse comes in with the prescription from the first guy I saw. So I explained that I was confused and was seen by two people and given two very different diagnoses. So she makes me wait forever and finally tells me we're going with the second doctors diagnosis and gives me the amoxicillin prescription.

I only have experienced the labor and delivery as well as the postpartum departments in this hospital. The staff is exceptionally amazing!!! My nurse throughout labor and delivery was so kind and patient and caring. Postrecovery, the nurses were on top of everything they always kept my cup filled and made sure that I had enough to eat and helped encourage me to walk and gain my strength back. The nurses were super sweet and cheerful.... like a breath of fresh air. I had such an amazing experience there and I do not want to go anywhere else ! It was very clean and well kept. Even walking down the hallways people would acknowledge me. I definitely give these departments 5+ star rating. The doctors there are also very kind along with their nurses.

I am disgusted by the terrible care I have received. I've had a nurse tell me I wasn't as important because there were children here. I thought that all patients mattered. Mind you, I'm here for heart problems. I've received disgusting care, I've been made to feel like my issues don't matter and I don't know that coming to this hospital is in your best health interest. I've had great times before here, but I'm appalled by the nurses here today.