Northwestern Memorial Hospital

This has been my go to hospital for over 10+ years. I am pleased with my PCP, & my specialists docs as well. The challenge is that the waiting time in the ER is beyond egregious at times. I am currently here & have been waiting for 4.5 hours to be called to the back. Granted I've seen triage already 3 hours ago...I guess it comes with the territory of being one of the best hospitals in chicago..everyone wants to come & perhaps there is not enough staff to meet the overload of patients in the ER.

I like this hospital only because of ny doctors. I have majority of my doctors here but their emergency room is atrocious. I hate going and the only reason why i do because its easy for my doctors to get the message of any medical incidents that happen to me. But the ER is so awful. From the service to the timeliness. 4 hours to be seen. When i told them i want to go to Swedish Covenant because their quicker the nurse kept talking me out of it. Also all the nurses in the waiting room don't move too fast and they act like they can't hear you and they ignore you when you try to ask for assistance. One guy raised his voice assuming he wasn't heard and the nurse got mad and sad we heard you the first time. Well you should have let him know that. He how is he suppose to know if you don't acknowledge him?

I don't have many experiences with hospitals, but when I underwent a surgery of my brain here, I literally met with angels. Very professional nurses, amazing friendliness of all staff, even the receptionists and support personnel. It's amazing to even learn this is a "not for profit" organization! While I hope I won't be back in a hospital anytime soon, I also hope that next time I will need any medical help, I can come back to this very place.

I have to give a big thumbs up to EVERYONE on Dr. Tjong's team in Orthopedic. The day of my surgery and every doctor's visit has been beyond exceptional!!! These are the most caring, compassionate, patient and knowledgeable group of professionals that I've ever seen. Northwestern is by far the #1 hospital in Chicago!!! The employees are so contagious with their workplace happiness, that I've since applied. I have to be part of this work family.

the staff, doctors and residents cutting edge. I was there a week. sheets/bed never changed. floor never swept or mopped with disinfectant. food ok. again, went for a test and was diagnosed with a rare form of dystrophy I've had all my life and not one doctor caught it until there. Great neirologists.