Northwestern Memorial Hospital

Most HORRIBLE experience I have ever had with a medical facility. I am not usually the one to leave negative reviews unless I think it is important. I arrived at the adult emergency waiting room at 11:30 pm after having what I was told was a panic attack and vomiting (if you have those you know it is scary and you actually think you're going to die). I did not see a doctor until 7:30 am. I understand it's a big city and all and it's a busy hospital, but 8 hours?!?!?! Unacceptable. This one guy at the desk I could see he was prioritizing people over me, which I understand. But you can't just forget about a patient for 8 hours! They kept going around and taking people who have been waiting for hours' vitals over and over again and prioritizing who is more sick and who should go first based on that. I kept going up there and I was told, "oh, there's about 1 to 2 people in front of you, should be about 1 to 2 hours" at 3:30 in the morning. 6:30 am and several more people get in before me, I finally am told I get to go in, after the shift changing though! This guy got away before I could say anything to him. Also, past 7 hours of parking, it doubles so we had to pay more for that too... Another thing that really disgusted me was there was this guy who came in about 30 minutes after me. Just around 5 am, he gave up and asked them to take the needle out of his arm and he left. What if that man had a life threatening illness that could've been found today rather than later, but because he had to wait hours on end he decided to leave?! It was unbelievable. I was just terrified out of my mind from the panic attack, so just sitting there for hours and hours on end with no communication really took a toll on me. One of the worst nights/experiences of my life. I will NEVER go here again.

Is there anyone that works here without a pretentious attitude? Never seen a place that is meant to save lives yet hated people so much. This place is good at medical procedures, to say otherwise would be intellectually dishonest. However, I would probably rather die prematurely than be treated by those people.

What every hospital should aspire to be! Nursing staff is wonderful: competent, caring and responsive. Doctors are extremely knowledgeable and thorough, have an array of technology at their disposal to diagnose and treat your malady, and also interact with patient about the care you receive. The remainder of the staff is helpful and polite. If you come or are taken to this hospital, you’re fortunate

I had to go to the ER for stomachs pains. World class care and I am deeply appreciative. But waiting 4 hours to be seen by a physician was completely ridiculous. Still, I have to say the care I received once the docs saw me was amazing

I was thoroughly impressed with the E.R. here. My girlfriend came in with a severe migraine and dehydration. They started her on fluids and began treatment within a half hour and before she was even registered, on a Saturday night! Their efficient approach provided her with much quicker relief than we expected. The staff was friendly and responsive to her needs. Great job! We will come back if we need care while in Chicago.