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feedback about Norwood Hospital
The staff was attentive from the ER to the social workers. My mother was kept there due to abuse at a local nursing home and the nurses in the ER were so helpful. Not to mention I worked with a great social worker there by the name of Amanda who helped find a much better place for my mom. Very clean facility and great staff
Excellent experience here at the ER this morning after a running accident! All staff- receptionist, nurses, doctor- were absolutely fantastic- friendly and helpful and all with a smile! I could not have been more pleased! Wonderful job
Horrible experience with the emergency room. My father collapsed at home and after performing cpr, I followed the ambulance to Norwood hospital. I was met by a doctor that told me “he had been gone a long time”. I am a nurse. How can someone blatantly lie about something like that. And that is why they didn’t spend time trying to save him. He didn’t pass in his sleep, he collapsed and I started compressions right away, by the time he was at the hospital and the doctor was talking to me it had been maybe a half hour. I don’t think this ER is in the business to save lives. He was discharged a few months before after a car accident and his blood pressure was very high at the time of discharge.... they just don’t care
Nice staff and really good wait time (speedy) but staff should introduce theirselves and state what their role in your care is. The only person who introduced their self to me was the Haitian women (I forget her name) who was in registration. I also had a young guy who was wearing a “first responder” shirt in the room who didn’t bother to even say hi let alone state his role and just left the room with the RN after she asked me some questions regarding why I came in.
A lil more training on HIPPA, confidentiality, Pt Rights would help in this department
Very disappointed in the level of care I received for a head injury at the ER. Receptionist wouldn't admit me until I gave my email address was huffy when I couldn't remember to take out my license or the name of my PCP. My companions told her I had hit my head and she could clearly see I was bleeding.
I had to beg for ice and my wound was not cleaned and closed until over 3 hours later. I wasn't even given gauze and had to use my scarf for the bleeding.
After waiting for almost an hour to be briefly examined for a concussion and another hour for a pregnancy test, they finally gave me a tetanus shot. After another hour, they did a CAT scan and after almost another hour finally cleaned me up.
I had to pay $5 for parking upon leaving. Cash only. For which I was coincidentally prepared but by no means from planning. Who thinks to go to the ATM before an acquaintance drops them off at the hospital?
Some of the staff was friendly and helpful, the diagnosis though vague ("you have some kind of injury") was correct and it seemed decently clean. And after all, they did a few things I couldn't. But I still feel a random mom could have taken better care of me.