Novant Health Haymarket Medical Center
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feedback about Novant Health Haymarket Medical Center
My daughter was seen for an appendectomy which completely took us by surprise. Every single person we came into contact with, starting out in radiology (ultrasound) then being referred to the ER followed by the OR then Recovery Room was kind, considerate, professional and patient in answering our questions. They all seemed to go above and beyond to make us feel comfortable and were very efficient in getting her to the OR and then home that night. I cannot say enough good things about our experience!
For a not-so-busy the ER dept. the staff Here are very slow! This whole process should only take about 1-2 hours (maybe less)... yet here we are running on 3 and I’m sure 4 the way it’s going. They never checked on my wife unless called for... unprofessional!
This review is regarding the ER:
If you need to go to an ER, for the love of all that is holy, DO NOT GO HERE. They will set you up in a room and completely forget about you. I had to call many times to see a physician to the point I had to get up and go get one. With the promise of “okay. We will let them know.” The people working the desk are extremely rude. I was told “well. They’re busy.” After trying to get someone for TWO HOURS. Then they did blood work. With the promos that results would come in no later than 45 min. I’ve been waiting 4+ HOURS now. When the staff is in your room for a whole 5 min, it’s wonderful. But that’s if you can even get someone in your room. I should’ve just went to fairfax inova ER. This is extremely unacceptable.
Was seen in the ER, was told nothing was wrong with me. Two weeks later, I'm scheduled for surgery. I honestly don't trust this place anymore.
Been sitting in a room for 3+ hours for someone to look a wrist! Don’t come here go to a real hospital. This place is completely unprofessional and would be scarred to bring someone here who was actually having a real emergency. I will never bring another person here again