Novant Health Haymarket Medical Center

Had an unexpected trip to the ER while I was away from home and this was the closest hospital. Everyone I came in contact with from the person at the front desk to the doctors and nurse were excellent. Wait times were a bit crazy on count of Jason Aldean having a concert right up the road, but I understood people get busy. Everyone made me feel comfortable and by the time I left there I was almost pain free! Everyone not only made me feel comfortable about this unexpected experience, but also made sure my boyfriend was aware of everything that was going on with me & made him comfortable too.

Avoid this hospital at all costs. My father died here because they refused to transfer him to Fairfax. Now my daughter is here but they are transferring her because they don't the capability of treating a child (15). Been here for over 2 hours and the only staff member that has spoken to me was from registration. I didn't even know she was being transferred until the transport arrived to take her. Unbelieveable. This hospital deserves negative stars and should be shut down.

My daughter was seen for an appendectomy which completely took us by surprise. Every single person we came into contact with, starting out in radiology (ultrasound) then being referred to the ER followed by the OR then Recovery Room was kind, considerate, professional and patient in answering our questions. They all seemed to go above and beyond to make us feel comfortable and were very efficient in getting her to the OR and then home that night. I cannot say enough good things about our experience!

Went in with excruciating back pain. They prescribed me a measly five hydrocodone to tide me over five days before I could go to my doctor and be seen and would not give me anymore. Charged me $293 for the visit and then $193 for the physician. Had to return to days later since I ran out and they refused to give me hydrocodone and gave me oxycodone which I told them I was allergic to and charged me another $293/$193. Had to come back the next day due to an allergic reaction just to get them to take the oxycodone back and give me a new prescription and they charged me another $293/$193. I disputed the last charge since it was their fault and they denied the dispute. This Hospital is the most expensive scam in the world. I would give zero stars if possible. DO NOT GO THERE OR YOU WILL BE IN DEBT FOR LIFE.

So I was sent here straight from my Dr's office. I was experiencing blood loss (what I now know is due to fibroids) I was told there's a Dr I call there so I thought the process would be quick. I still had to register in the ER had to wait to be called backed. Once I was called back and after have my blood pressure taken an temp I was getting repested visits from registration it seem like it was more important to get my insurance info (which was already I the system I just left the Dr's office) I had already paid my copay and was still waiting to even see the Dr. I can hear just outside my room laughing and talking which is very discouraging when you're I'll. After 4 hours someone came in to draw blood and asked for a urine sample. He collected the blood the urine never left my room. Then the Dr comes in to tell me my hemoglobin is low and I'll have to be admitted for a blood transfusion and proceeds to tell me "yeah patients have this problem we just take everything out and get rid of the problem" I'm like huh what's going on right now. I was sent to a room and forgotten about to the point where I had to have a relative call on my behalf and see what's going on with the transfusion that still hasn't happened mind you the phone call was at 11:30 pm this entire ordeal started at noon. Then the nurse comes in to apologize to me saying she ordered the blood wrong and didn't realize it. Long story short I took my chances and checked myself out the next morning.