Novant Health Haymarket Medical Center
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feedback about Novant Health Haymarket Medical Center
The billing service is as pathetic as their Emergency Room Service. I emailed them to inquire about a bill and they keep sending me
"encrypted emails" like I am some secret agent in Russia.
Please do yourself a favor and never go to any hospital, even if you are dying. I waited 3 hours in their emergency room and finally gave up and left without getting any treatment. They charged my insurance company $350 and sent me $76 bill anyway without doing anything. That is a FRAUD.
I wish I could give them zero star but that is not possible. There is no information on their website how to contact their management. There are hiding closed door. I am really surprised why they are in health care business
I have been to this hospital myself for procedures and several times with family and everytime they have done an exemplary job at caring for each of us. From the doctors to the nursing team each one has been kind and caring. Really took time to explain things. I feel that the people here really go above and beyond. Couldn't be more satisfied!
I have only experienced great customer service from staff and doctors when I have gone due to my anemia and other health issues. I never feel rushed by doctors and nurses. They always take the time to discuss diagnosis and treatment. The facility is ALWAYS CLEAN!!
If you get PA King (a female) in the ER she will treat you like you don’t belong there. I went twice with severe back pain and she was obviously annoyed I was there. They finally found pneumonia where my pain was and she seemed even more annoyed. Went to my primary care for a follow up and she was surprised I didn’t get IV antibiotics and/or was admitted based on my bloodwork and symptoms. I will never forget how horrible this woman was to me.
Pretty much going to mimic a lot of the other reviews. Nursing staff was awesome but the billing department is the worst. We are still getting random bills in the mail from our sons birth 6 months later. Most of it is stuff we've already paid for as well. They need to get it together.