Ochsner Medical Center-Kenner Llc
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They take such good care of my mom. She is an oncology patient, and Dr. Tamma's team is so helpful and caring. Anytime she's admitted to the hospital the nurse's that take care of her do a great job and always answer my questions.
I had my son here back in May 2016 and had the BEST experience! I also love my obgyn here Mrs. Pullman she is the BEST as well! Great hospital. My husband and son have been the the ER here and had good experiences as well!
Disrespectful, and Inhumane Treatment by ER Staff. I was directed there by my PCP and Specialist and was refused proper medical treatment. Falsified medical récord claiming test was given, but I never submitted a sample. I was denied access to patient advocacy and house administration when being insulted by a consulting LSU physician.
ALWAYS Have someone present with you! And check your medical records. “Physician and Nurses Notes”
Extremely disappointed. I pray for those individuals to see the error of their ways and make peace. Because of their ignorance my care has been delayed and my ability to travel due to them refusing to treat my ailments. I pray Hospital Administration make changes to require “Emotional Intelligence” of their staff.
(safety, BSI, PPE)
I wanted to share my experience with a nurse in the ICU January 14, 2019. My father, SV, had been under supervision in ICU post surgery 3 days prior to this incident. Myself and his wife went first thing in the morning to visit with my father and we noticed he was opposite from what he was previously. His arms were swollen and he was so out of it, he could not even keep his eyes open, nor could he hold a conversation. I also noticed during that morning visit on the 14th that his drain had not been checked, nor anything else. I asked for his nurse, Raquel and she was nowhere to be found. The nurse I asked where she was said she would find her and let her know we asked for her assistance. Well, 15 minutes later, still no nurse Raquel. I went to the nurses station right outside his room and there she was, sitting down chatting with two other nurses. Raquel had a bad attitude when I approached her. I let it go. She came in the room, was very short. My father was attempting to drink his broth at the time. She sees him struggling to the point he spills it all over himself. At that moment, she decided to do everything she should’ve done when she first started her shift. She had no explanation as to why his hands/arms were swollen. All she could say was he’s so out of it, he can’t do his therapy today. He was fine previously before her shift, why all of a sudden is he going south? A few hours later after her not making an appearance when the nurses button is pressed, I make a second visit to the nurses station to let her know he wants to get back into bed. Again, Raquel is chit chatting with the other nurses and gives me a bad look when I approach her for help. Raquel got defensive when I asked about the hand swelling and said, “You are acting like it’s my fault his hands are swollen.” I was concerned at this point. I believe 100% Raquel doped my father up so she did not have to deal with him. After this, she would not come in the room without two other nurses. My father asked her, “I’m not too bad to deal with am I Raquel?” Raquel replied, “You aren’t bad when you’re doped up.” That verified and validated my point that Raquel doped my father up so she did not have to deal with him. I am sharing this because Raquel should NOT be a nurse and should definitely NOT be an ICU nurse. She has a bad attitude and is a threat to patients, as well as vindictive. That is a dangerous combination in a hospital. When my father was discharged from ICU, we found out from two people that Raquel accused my father of “grabbing her arm.” His wife and myself was in his room watching Raquel like a hawk the entire time. Because of the incidents that morning, there was no way I was leaving him alone with Raquel. I am positive this is not the first complaint she has had.
Great hospital with great doctors.