Ochsner Medical Center – Kenner

The staff is the most friendly and helpful I have ever seen in a hospital. Top notch care and services. They set the standard for what a hospital should be.

Great hospital and staff. My doctors are superior and answer all of my questions, spend plenty of time with me and have personally called me at home. Parking is easy and the hospital is very clean and well run.

They take such good care of my mom. She is an oncology patient, and Dr. Tamma's team is so helpful and caring. Anytime she's admitted to the hospital the nurse's that take care of her do a great job and always answer my questions.

My daughter was a surgery patient Monda.She was in recovery from 6 pm till 11:30 as no room was available.Sh asked for something to eat at 10 pm & the nurse was very short & abrubt.Dhe didn't get her name but I'm sure you know who was working.I am a retired nurse & we were taught that if we got in it for a paycheck get out.We are servants & are caring for sick folks who are not always nice I have a friend who was my boss & also a nurse & her husband is having surgery there in a few weeks.I warned her about my daughter's terrible care.Also,I don't know that you didn't have a room available as she knew a mo th ago about surgeryLee Zurik at channel 8 could have a field day.

I was seen in the ER today at the Kenner campus. Thursday the 29th I was seen on the Westbank campus and the staff was amazing at the Westbank ER. I went in today to Kenner ER because my cluster migraine was at it’s worse and I was in pain!! When I arrived at the ER I was triaged by Melissa and she was very prompt, considerate, and caring with me. She immediately bought me back and I was in a room. Ten minutes later my nurse Stacey came in and asked what bought me in the ER today. I explained to her my visit at the Westbank campus and what was done. She offered me an ice pack for my head. I waited another ten minutes Dr. Pores came in I explained to him what happened starting from Thursday to what bought me in the ER today the 31st of August. Dr. Pores listened to my concerns and was very friendly, empathetic, and kind! My any means did I feel like I was being judged for being back in the ER again. He showed great concern and told me what he course of treatment plan was. Dr. Pores came in fifteen minutes after my medication was administered through my IV and asked how I was feeling. Stacey my nurse stayed by my side and made sure I was comfortable! She asked me many times if I was doing ok? Was the medication to much? She took her time pushing my meds through my IV. I had a total of five medication that I was being given. With each one she waited five minutes before starting my medicines. Unlike before I had nurses who would just give me medication all at once! Stacey was very different she showed compassion, empathy, she listened to me, she asked how I was feeling after each administrating each medication. Once she was done she checked on me every 15 minutes. I have to say I have had my fair share experience with ER doctors and nurses and Stacey and Dr. Pores stood out!! They weren’t jaded as most ER doctors and nurses are!! They helped me today just like the Westbank campus helped me!! I have to say Stacey my nurse, Dr. Pores, and Melissa deserve a recognition of good quality care!!! I had a really good visit and was truly happy with the quality of care I received today!! It feels nice to be treated as a person!!! Ochsner please recognize Dr. Pores, Stacey (my nurse), and Melissa (triage nurse) at the Kenner campus. Also Dr. Schwager, Carnegie (my nurse), Keisha (triage nurse) and Kristie (checkout) at the Westbank campus. They all need to be recognized for their hard work, compassion, empathy, professionalism, caring, great quality care, and more importantly not being judge mental!! All of them deserve to be recognized for their hard work and how they treat their patients!! Sincerely and grateful, Esmeralda Rios