Olean General Hospital

They viewed my loved one as an end of life patient and did nothing to help him. He laid in bed in pain and starvation until we said we were leaving, then tried to push for him to go to rehab facility. Shameful.

Horrible service, kept me longer then nessecary for "policy" reasons. Found out they switched my chart with someone else's and made me pay for it. Refuse to let me leave on my own. DO NOT GO TO OLEAN GENERAL FOR ANYYY REASON

Zero communication between staff, no explanations to any questions that are asked ..only bright spot is the nursing staff is great

My grand-daughter and I were very disgusted by one young blonde nurses tight see-through pants!! She was on the 3rd floor the cardiac unit. If they didn't have a heart attack when they came in they did while they were there! My grand-daughter was the first to say something! Need better attire

My mom received very poor care after going to the ER in Olean. The ER it's self wasn't to bad other than not getting a severe diabetic anything to eat or testing her blood sugar. After being in the ER for hours she was taken to her room (a room that was ready at 6 but she didn't get taken up till 10). No intake was done, no food given, no meds given, no basic care given & 4 nurses sat out at the nurses station playing on their cell phones. Finally at 11 an aid was able to get half an egg salad sandwich & a cup of apple sauce. This aid so far has been the one bright spot in this whole mess. My brother was with my mom the entire time trying desperately to communicate mom's medical needs but no one would listen. He went home only to return first thing Saturday morning with her meds & gave her what she needed because no intake had been done & the nurses had no idea what she needed. It was just one thing after another as he had to refuse some of the meds that they did try to give her because they were wrong. My brother was treated poorly for trying get the help my mom needed. It wasn't until Sunday that they finally started to look at her history & realized everything my brother had been trying to tell them was right. I wish I could give a negative star rating but sadly it's not an option.