I was in the ER on September 3, 2018 about 8 pm to 11pm. I went in with chest pressure,pain and left arm pain and pain in the middle of my shoulder blades. I told the triage nurse that I had been having an issue with my muscles and my Drs were aware of that but I was scared it could be a cardiac issue or stroke issue. My blood pressure was pretty high when she took it and at home as well. She sent me back to the waiting room. After about an hour and a half or so I started to get jaw,neck, left arm and both legs numbess. I was very scared as I worked in Cardiopulmonary at OGH for 9 years and in the medical field about 20 years so I know what can happen. I told the triage nurse I was very scared. She just said I know I am so sorry and just took the next person in. After 2 hrs and 45 min of waiting in severe pain my husband went to ask how much longer. The receptionist said she could not say.????? I understand they were busy. But, when a patient goes into an ER with these symptoms and waits to at least get an EKG to rule out a cardiac issue, there's something wrong with that!!!!We left and drove to Charles Cole Hospital an hour away. They took me right into the ER and immediately did a cardiac work up. In less time I was at OGH, I had an entire cardiac work up and got at least some answers. I am a human being and should have been treated as such!!! I am just so thankful that a cardiac issue was ruled out. I was lucky it was not a stroke or heart attack because that could have ended so much worse. I don't like to leave these types of reviews but this was completely wrongand could have been a life or death situation!!!! If I could give zero stars I would have!!!

I’ll start with the positive, most of the nurses are caring and wonderful. They give their best disputes the fact that they are in the middle between upset, frustrated patients and rude, arrogant, uncaring Hospitalist.

In the ER you are likely to wait hours to get in to a room. To be seen by a Dr. who is in a hurry to move to next patient. I have gone into OGH numerous times for Diabetic issues and also what turned out to be heart issues. On numerous occasions I have been told my heart was fine I was having anxiety issues. Go home reduce stress and relax . Well I spent $$$ and went on vacation only to have a heart attack 2 days in. So much for 2 stress tests and the Drs. say my heart was fine.

While you are in hospital you will likely suffer in uncontrolled pain. As Drs. are unwilling to treat with meds. that actually work. Hospital errors are frequent. I was nearly overdosed with insulin due to lab be lengthy in sends results. I had a roommate whom the wheel broke off her bed while nurses tried repositioning her. Hoyer was used to lift her wheel slid back in place and they left her in broken bed.
Meals are often not accurate with your diet needs.

Overall hospital is very poorly ran, with uncaring god complex Doctors. Making more money off trumps patient needs and good moral practice! Avoid if at all possible. From here on out I will do my best to go elsewhere!!

If I could give zero stars for our experience I would. We came to the ER with a common childhood injury. A 3 year old with a lip laceration. This laceration was located on the upper border of the lip onto the face. During the time we were at the ER my child saw 3 providers: a nurse practitioner, a nurse, and a physician. The original plan (NP) was stitching as the border of the lip was involved. They stressed that my child would be disfigured if it wasn’t aligned properly. The physician came in and chose to glue. He set up a station with Dermabond, gauze, and saline to flush/irrigate the wound. They swaddled my 3 year old, wiped her lip with gauze, and sloppily applied glue to her face. WITHOUT CLEANING HER WOUND. Due to the negligent care, her Dermabond glue which is supposed to stay on for approximately 2 weeks fell off less than 4 days later. Upon examining her wound I can see that it was never actually closed in the first place. They just placed a giant layer of glue on top of the wound, without closing it. Because of this horrible level of care my 3 year old will have a signifigant scar for the rest of her life. Complaints have been filed with Olean General Hospital & Kaleida Health.

My friend had a crippling migraine (threw up three times and passed out due to said migraine) and had to wait 8 hours after her triage to be seen. There were several people who went ahead of us who were fine. Every time we asked how long it would be they said we should be next. When we first asked they said within the hour... That was at 5 and we got a room at 12. Terrible service and also the hospital is disgusting.

We sat in the waiting room of the ER for 2 hours with my girlfriends son puking and then got to a room that was gross. The floors we dirty there was a hair net and hair on the floor by the bed the room was covered in dust. While in the room wait for a nurse a doctor or someone to show up and no one showed up for 45 min. I finally went to ask if anyone was coming to check on us and the nurses at the desk had nothing to say. The doctor finally came in and looked at him then walked out and hasn't been back. Nurses just standing around talking. We finally just left do not bring your kids here don't not bring anyone here this is by far the worst hospital I have been to and I'm really surprised they have not been shut down for health reasons