Onslow Memorial Hospital
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feedback about Onslow Memorial Hospital
Freaking shameful behavior on behalf of the woman answering phones in the ER. My daughter has hormonal imbalances and was in dire need of a medication that we did not have our hands on, so i called them to ask if they could help. When i asked why she could not give me a definite answer as to whether or not they could treat my daughter SHE HUNG UP ON ME. I wasn't rude or disrespectful in the slightest, i said, "why?" And then click. Unprofessional. I'm supposed to be delivering there in January.
Update: decided to stay with my doctors and deliver here: it went GREAT. The nurses have been a blessing, my labor went beautifully and they helped me maintain my goal of no pain relief. The nurses have been keeping a close eye on my bleeding, as i had pretty severe hemorrhaging after giving birth to my daughter 5 years ago. I strongly recommend the l&d and the postpartum department. They know what they're doing... although i did have one nurse that seemed clueless in postpartum everyone else is highly knowledgeable and on top of it.
I'm going to be having a baby at this hospital and had looked up the reviews beforehand to get an idea of what its like. I was really apprehensive and worried reading the negative reviews.
But I had an experience that brought me to this hospital. I was experiencing some bleeding so I went in to make sure there was nothing wrong. Everyone I encountered was very nice and personable. The ladies that checked me in at the ER, the lady that registered me, the lady that wheeled me up to L&D, my nurses, the ultrasound tech and the doctor.... were all great. I felt like they went above and beyond to ensure everything was good with my baby. Turns out I was actually having some light contractions so I was given the meds I needed to stop them.
I'm actually looking forward to coming back in April to have my baby. I know I'll be in good hands!
So far it has been 5 hours at the emergency department after about 4.5 hours they finally got my grandmother in a room. Do not come to this hospital its the worst. And the staff are the rudest bunch of people I've ever met .you sit and hear a lot of gossip and see not a lot of work. The only people actually moving about like they work here is the cafeteria staff.
After arriving at the ER at 1230 in the afternoon, with severe morning sickness and stomach cramps being 12 weeks pregnant, we sat in a waiting room that had the most awe full smell that I had to fight to not turn my stomach.. after 45 minutes I finally had my vitals taken just to be told to sit back in the waiting room for an additional 45 minutes before they took me back to have labs done.. blood draw.. urine sample and so on.. upon completion I sat in a triage room with 5-6 other patients for around an hour and a half before being given an IV with fluids, at this point I had thrown up twice in doggie poop pick up baggies brought from home since not once was I offered or provided with a vomit bag.. finally maybe 30 minutes after the bag had run dry they disconnected the Drip bag and took me to an actual room to wait for the doctor.. again I arrived at 1230 and at 7:30 I finally got to see the doctor for the very first time.. who was polite but still telling me he would have to check on some other patients and would make his way back around and thanking me for my patience.. which was nearly insulting at this point.. it’s 8:35 now as I type this and I am still sitting in the same room with nothing to show for it other than an IV in my arm that has been dried up for hours.. doctor still hasn’t returned and I haven’t had anything to eat other than a fruit cup this morning for breakfast that I couldn’t even hold down.. worst hospital should definitely be investigated.. and soon for the hopes of any future patients especially pregnant ones with stomach pains... don’t expect to get anywhere fast or have anyone help you. I bothered nurse after nurse explaining how I had been in the hospital for hours and hours to be told “you’ll be seen soon” if I could give 0 stars I definitely would. Doesn’t deserve 1 star.. stay away. Also in the time I sat in the waiting room I saw 3 people whom had been there longer than myself get up and leave.. wish I had have done the same and went somewhere that actually cares for people and their health.
Was very professional I think.maybe they could be alittle more attentive about mental health this is a serious issue and should not be taken lightly. I think the head boss needs to talk to his or her team and tell them that mental illness IS AN ISSUE AND ALL OVER THE WORLD PEOPLE ARE SUFFERING. To not just brush it off lightly someone could leave your hospital from you guys not helping them and then that’s it! That’s all I’m saying good hospital but mental illness is an issue HELP WITH IT!!! Big problem nowadays but thumbs up