Onslow Memorial Hospital

Well i was there last Wednesday night and it was one hell of a night but there was a nurse there named Laura (over night) and she was amazing. Even though i was there 9 hours she made sure i was well taken care of, from waiting room til i got my actual room. They need more staff like her, very caring and helpful. Thank you Laura! I really appreciated your compassion for me....

You have to be understanding, the workers , nurses, doctors, and whoever else here work hard. They are so busy and they still have to keep a smile on their faces, i feel like they short staff. They saving lives and they human so we all make mistakes.

Continued : So anyway the Ward Clerk wasn’t able to direct me to admin. Offices. She said no one has ever asked before I asked her how long she’s worked there she said 13 yrs. o told her that’s hard to believe at this place no ones ever asked. I asked her for Pt. Coordinators #. I truly wanted the Medical Director office but I know there is s chain that should be followed. So Jennifer the Ward Clerk gave me # to different people. I should have mentioned I asked her the name of the Dr. and she told me Dr. Long.
I will say my experience with both the Nurse ( forgot name ) and Ward Clerk were positive. While standing at the desk I did see some things that didn’t sit right. But for us they were good. My issue is with Dr. Long.
I called both #s when I got to the car. Only one worked so I left a v/m. I left at 1:30 ish. Of course I was in contact with my daughter throughout the day. There wasn’t much change in the baby he did get Tylenol. Outside of that she just sat there with a very miserable baby.
At about 3:30 I received a call back from the manager of patient coordination. Of course I don’t remember her name but it wasn’t the same person I left v/m with. Anyways she wax very nice and listened to my concerns and questions.
I wanted to know if the Drs. were contracted and if so what was the name of the co. She told me they were and told me the co. name. She still wanted to know everything that happened. I told her the nursing care was good and I didn’t have any issues with that. My issues are with the Dr. she told me she would file a grievance.
At 3:45 my daughter said they finally arrived to transfer. I asked her if he had fluids by mouth and she said not really. I asked her about the IV. Get this they actually put an IV in but didn’t give him any fluids. I’m very agitated because I don’t understand the rationale and Dr. Long sure wasn’t going to take the time to tell me. So yes I’m pissed.
Total negligence by Dr. Long. I understand he’s contracted out. But the hospital is still responsible. Unfortunately this is a black mark against them. I will be contacting the State Medical Board. Dr. Long will be forced to answer to someone at some point. If my grandson has any lasting effects d/ t negligence I will definitely will be seeking legal advice. I pray that will never have to happen!

8 hours and counting ..you are better off dying in your own home ....children aren't even being seen after 7 hours .....this is crazy and then they charge 5000 for the wait...just watched a 12 year old with tears and a kidney issue leave because there are still 10 people ahead of her ...there are 5 people in this lobby EVERYONE has cried and left and we still can't get our results God help this place there is zero excuse the newspapers need to investigate how people are being charged to wait 12 hours ...even the drug seekers have given up ....

Best emergency room visit I've had by far. Process went smoothly. All tests and labs occurred quickly. Felt the staff was thorough and attentive. I saw the emergency room PA Mandy and she was wonderful! Though I've never used their other services I highly recommend the emergency room here.