Orange Park Medical Center
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feedback about Orange Park Medical Center
I’ve always received the very best care here. Everyone is so professional and compassionate. I love the staff. I feel very safe in their hands whenever I’ve had to come. Two child births and four ER visits. Always felt that my care was important to them. That they cared about me and wanted to genuinely help.
I am extremely grateful for the experience I have gotten at OP ER this morning!!! My nurse Paris and my nurse practitioner Alisha went above and beyond to make me feel comfortable. Though I was sick they still put a smile on my face. They were very understanding and explained everything to me clearly. They did love their job and are amazing in what they do!!! Thank you so much Paris and Alisha for making my stay memorable!!
I had my daughter on Christmas Eve two years ago. I woke up alone in the recovery room. No nurse, no husband, no baby, nobody!! I yelled numerous times for someone and fifteen minutes later a nurse casually strolls in asking how I'm feeling. I ignored her question and asked where is my baby?? This chick says oh I'm not sure but first let's get your vitals. I flipped out on this woman so bad. Come to find out my daughter had been taken to the NICU unit due to her almost drowning in her amniotic fluid during my cesarean. I was absolutely furious. They never told me there was an issue in the first place.
Don't even know where to begin... they ruined my wife's labor and delivery back in March, to the point that the head nurse for Labor and Delivery had to contact her after we got back home to apologize on behalf of the hospital, fast forward to now where they have officially screwed up our billing so badly that it is affecting our credit. I've paid bills from 2 - 3 different groups because they keep moving our account and nobody at the hospital can answer any questions ever. I have emails showing how I've been trying to straighten their mistakes out since April and May. I've been there in person, called, emailed, asked for call backs, written, called secondary billing groups - and finally they sent our account to a collection agency even though I have statements showing we have paid our bills EVERY MONTH since my daughter's birth. I paid the agency in full because I'm not allowing this hospital to hold us hostage. Didn't have any of these issues at St. Vincent's with my first daughter. It's a shame you pay for good insurance, pay your bills, work hard, and this is the kind of treatment you can expect. What's the point in working and having insurance??? What to do next? Go to the local news to show what kind of a sham job this has all been?!?
I was at the ED late last night into early this morning and It was BUSY. I just wanted to say a HUGE thank you to my nurse Patrick (I don’t remember his last name) , he was absolutely incredible. He had hands down the best bedside manner that I had experienced from a nurse in a very long time. I am going to be graduating in less than a month and he really solidified why I want to become a nurse and help those in need . He checked in on me periodically and was just THERE for his patients. Also , PA Julianne was INCREDIBLE as well :). She sat down with me at the bedside and really showed compassion and talked me through every step that would be taken next. She apologized profusely for the long wait (which I told her I did not mind at all). Thank you AGAIN Patrick , Julianne , and all the staff in the ED for your kindness. Can’t wait to join this team one day ! - Y’ALL ROCK OPMC