Infection prevention protocols, quality of care, cleanliness, bedside manner of most nurses/CNAs and culture of hospitality are all subpar. My grandmother had bandages that weren't changed for a week, she wasn't bathed below the waste for an extended period of time, many nurses had little to no compassion (Katy was the worst), blood droppings were on the floor for at least 3 days (cleanliness was poor), and pain medication was given orally even when she had difficulty swallowing. They have subpar variety in their care team (a registered dietitian isn't staffed). How can you expect patients to heal properly without the proper nutrition?! I asked to speak to someone about the quality of care provided and out walks a rude woman who didn't even introduce herself. She said "you asked for me by name?! I was in an interview". I responded and said "I didn't ask for you by name, I simply asked to speak to administration about my grandma's quality of care" she only introduced herself after I extended my hand and introduced myself. Nancy was extremely unprofessional and rude and only seemed to care about outside family connections that didn't pertain to our main concern which was the care my grandma was receiving at the hospital. I now understand why this hospital has a poor culture. If admin is rude, cold and unprofessional, how can you expect their nursing staff to be great?! This place is a joke. Stear clear if you'd like to have positive outcomes.