Otsego Memorial Hospital

Address

825 N CENTER AVE, GAYLORD, MI 49735 USA

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Phone

(989) 731-2100
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Emergency service available

825 N CENTER AVE, GAYLORD, MI 49735 USA

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Consumer feedback about Otsego Memorial Hospital

Rebecca Grosinsky
Rebecca Grosinsky

1 out of 5 stars

posted 5 months ago

I had a vein removed in my left leg and ended up with a hard painful lump in my vein. I was not able to see my specialist because it was the weekend, i ended up having to visit the emergency room at OMH. What a horrible situation. I was checked in right away but was left in an examining room for over a half hour without a nurse even checking on me. I was right across from the nurse's station. I could hear them taking to each other about what they ordering for lunch. I ended putting my clothes on and leaving. The examining room was also dirty. I will never waste my time going there again. They do not care!!

Marilyn Chatterton
Marilyn Chatterton

2 out of 5 stars

posted 11 months ago

I have been to Otsego Memorial hospital twice. The first experience.....
I came into ER ill and on oxygen. The first person that greeted me was very nice. A younger guy who was polite, well spoken, and had an actual conversation with me. Then walks in a nurse who was extremely cold, and seemed to absolutely hate her job.
The doctor that treated me that night did not take my concerns seriously. It was a female doctor.
Second visit.....ER again. I had a cut that required sutures.
The same nice, younger guy at the desk. Still consistently kind.
The doctor this time was male. He was much nicer than the female ER doctor. He talked to me and explained what was happening the whole way through it.
I would not recommend this hospital though. It is inconsistent with care. I hold my treating physicians to a high standard though and I feel like others tolerate things that have become the norm. Things like not talking to their patients, not explaining procedures, acting as if you are an inconvenience, etc. I have seen and been to much more caring doctors. It took me a long time to find an excellent physician for primary care. I found that doctor in Traverse City. I have spoken with many people in the area who are unhappy with the care they are receiving through Otsego county. One person that is actually happy. That says a lot.

Sabrina Ball
Sabrina Ball

1 out of 5 stars

posted 6 months ago

I am pregnant. They seemed more concerned with a woman detoxing than an unborn child for one. Two, the staff was rude and unhelpful. I sat 3 hours in the Emergancy room to get no answers about my health or my child's. Would recommend thinkinging twice about visiting.

Allrpigs Allrsame
Allrpigs Allrsame

1 out of 5 stars

posted 9 months ago

A patient shouldn't have to keep asking them to fax something over for their FMLA. Because they didn't I'm not covered with any. Did this last year to. Why is sending a fax so difficult? 2 years in a row. Is this on purpose? Makes me wonder...

Jay
Jay

4 out of 5 stars

posted 1 year ago

I like Otsego Memorial Hospital way better than other hospitals in northern Michigan. The staff is very friendly, everyone from my doctor to the janitor. They have easy sign in at a kiosk at the front door. My wait for any prosedure, ranging from blood samples to x-ray, hasn't been more than 15 minutes. I feel that's important when everyone around you is sick.

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