Overton Brooks Va Medical Center - Shreveport
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feedback about Overton Brooks Va Medical Center - Shreveport
Went to visit a family member. I was very impressed with the cleanliness of the place. The employees were very friendly. The family member said he gets excellent care. So I have a very favorable impression of the facility.
My brother was a patient at Overton Brooks. He was prone to aspiration, and during his stay at the VA, they allowed a nursing student to feed him. This student was unsupervised, she did not follow a direct protocol from speech stating that he was to be fed upright at a 90 degree angle during meals, and when he aspirated she did nothing. I was there and witnessed the entire thing. My brother coded for 8 minutes before they were able to revive him. He later died from complications due to her negligence. So no, I don't feel that the VA is a great hospital. When veterans come, they should not have unsupervised students doing anything to them. When a family brings their loved one to the hospital, they should be able to trust the facility. I no longer have that trust.
The VA gets a black eye in the media, and there are some issues in its administration for certain. BUT the medical staff ha e almost without exception been top notch people who genuinely want to help veterans. A big Infantry high 5 to the folks trying their best in a broken socialized system.
A fairly decent facility but time consuming at times. Limited availability to record sharing. Parking is horrible and a moron must have designed the elevated parking as it is one way with limited turn around.
Just had my 13th surgery. 1st with the VA. Worst treatment I have ever received. From pre-surgery to recovery and now outpatient. I am now having serious concerns and not surprisingly no one will return my call. I have never in my life had a worse medical experience even when I was treated in Iraq my medical care and treatment was better there than at Overton Brooks. If the new director really wants to make a difference why don’t you start by contacting people who have filed a complaint with the Patient Advocates like my wife did on my behalf. Hear from us personally. Not likely. Can’t even get a nurse to call me back after surgery. Sender Fi Mr. Crockett and Mr. Sage.