Ozarks Community Hospital of Gravette
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feedback about Ozarks Community Hospital of Gravette
The ER and the medical floor staff is exceptional. The ER admitting personnel are friendly, accurate, and quickly got us ready to be seen. The Nurses, Practitioners and Physicians have proven to be professional, caring, and best of all...accurate. It is important that I mention the Housekeeping crew. We were pleasantly surprised at how consistently detailed the staff maintained daily duties while assisting in maintaining patient comfort and privacy. Keep up the good work. We are proud to say OCH Hospital is ours.
Right off the bat I want to say every one else was great. I went with my mother today, she's had very painful swelling around her knee. Her Dr at the clinic sent her over to have an ultrasound to rule out a blood clot. The ER Dr on call, a thirty something balding man, was EXTREMELY unprofessional and actually laughed at my mother telling her he would not have done the test except that she insisted. Her PCP sent her there and they called over to order the test. What a jerk.
Came for my sons dental surgery.
We were instructed to be here by 8:15. They REFUSED to tell us when his surgery would be or even an ESTIMATE of what time it would be.
We checked in, went smooth. Taken to our room to wait in tell the procedure.
Finally about 9:15 the anesthesiaologist came in to tell us everything was running on schedule and his procedure should start on time at 11:15....
I said why do you have us show up so early, refuse to tell us what time will be. He said “because if people knew they had to wait 3 hours before a surgery they would not show up”. I replied they could give a general idea. Then he replied with “we have people not show all the time and it’s frustrating as a medical team.” He said it was hospital policy and that’s the way it is. He was VERY rude and “matter of fact”. If you don’t like it, go somewhere else.
Well, as a parent of a special needs child, keeping a child happy and NO FOOD OR DRINK tell 11:15... It’s NOT ok to withhold information because it’s not convenient for the HOSPITAL!?!
What happened to caring about the patient!?
MAYBE, the reason people don’t show up is because you REFUSE to tell them the truth.
Oh by the way you are required to show up 3 HOURS before your surgery. Give people an option.
You lie to them, they don’t show up.
Best hospital in NWA, quick care, no endless hours of waiting. Pulmonary care is outstanding. Saved my sons life and and forever grateful for the amazing staff here at this hospital.
Had a solid experience here. Came in with typical tale of kidney stones. Doctor Tribbey was fantastic! He apologized multiple times for him taking awhile to come in and see me but I think all together (from entering the doors until being discharged) I was there from around 8:15 pm until 10:20 pm which I think is an amazing but quick visit to the ER. My only complaint is the lady who takes your vitals - she wouldn't hardly speak and was a little rough honestly with the blood pressure cup and the temp stick. There were a few times that I would speak to her and she'd just simply stand there and say nothing so after about the 2nd time of her just coming in and grabbing my arm for vitals but not speaking, I just decided not to waste my breath either and be silent as well which wasn't pleasant. The male nurse (mind you I have no ones names other than the doctor simply because it's my prescription because everyone failed to introduce them) was nice enough but was kind of hard to understand. He was definitely nicer than the female I mentioned but still didn't seem to enjoy his job in the slightest. Walked in while the lab lady was trying to get an IV and basically shoved a pill and a cup of water in my face without telling me what the tablet was. He came back in after the lab tech left to give me a shot and that's when I asked what pill I had just taken. He acted annoyed that I was asking (as if I should've known I was getting something for the pain bc it wasn't mentioned let alone receiving it orally instead of though an IV) and said it in a snappy tone of voice and then rushed out. Overall the experience was pleasant because I found out what's been bothering me and doctor Tribbery made a solid plan for us to kill the intense bladder infection and to hopefully prevent anymore stones and made me feel as if the choice was mine on if I wanted to take any meds and even which I kind I wanted to take. I didn't want as strong of a pain reliever as he was offering so we settled for something not quite so strong and having that opportunity to be open with the doctor and expressing my concerns with a strong narcotic and being honest about the med I wanted felt great and made me feel very confident in the care I was receiving. Got me hooked up with a shot for the pain, zofran for the nausea, my first round of antibodies and a pain pill all before leaving which i have never had happen before so that really stood out to me. Taking the extra few minutes to go here instead of Mercy was a great decision as I was seen, taken care of and had my pain under control and managed probably in the amount of time that it would have to even get back into a room at Mercy. Will be using this facility in the future if the need ever arises again and will definitely be spreading a good word about it and about Dr. Tribbey himself.