Pagosa Springs Medical Center
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feedback about Pagosa Springs Medical Center
I love this ER!!! Me and my family live in Dulce NM and this is are go to after hours for medical help and its always great. No wait time and quick and sufficient medical help always! As for the staff there just as good from the Drs to the nurses to the front desk staff all wonderful. Thank you all for a good visit every time!!!
We were thinking of moving to Pagosa Springs and worried about good medical care. My cousin said they had a medical center. After seeing these reviews. I am re-thinking our move. We are by excellent care here 2 miles away.. I had a mild stroke last year and was lucky, don't want to chance it.
Do not ever go to this hospital! Especially The emergency department. The ER nurse refused to allow my disabled wife a nurse call button. And when I questioned her as to why she didn't give her the call button she ignored me as if I had said nothing. That is not the end of it. The nurse also walked away without putting the oxygen breathing tube back on my wife, instead, I had to put It back on her because she was having trouble breathing. IS THIS NORMAL MEDICAL STAFF CONDUCT. It is a scary thought that a nurse can conduct themselves like that and there are no repercussions.
Their constant turnover of staff is concerning. The first doctor I saw for orthopedic pain offered no help and instead just told me to stop using my hand (dominant hand). It took a second visit and second copay to get any help. I would not recommend this medical center. Just go all the way to Durango.
Poor service. Try to make an appointment for a phlebotomy and you will be put on hold forever. When it finally gets down to no callers ahead you get another recording asking you to leave a message. This has happened every time I have ever called..
You asked me to edit my review so here it is.
This hospital has serious billing issues as well. If you have ever had to use this facility you know what I am talking about. Unfortunately I have been there many times and every time and I mean every time I received a bill it has been incorrect, and always the Medical Center wants more money than what is owed.
I have been receiving a bill for services from 11/02/17 and it has been paid in full since conception. I am still getting a bill for $145.00 to this date I receive one every month. I take it down to the billing office and they agree it has been paid and will stop sending the bill. That lasts till the next billing cycle and I receive the same bill again.
My suggestion is that if you need medical services you should consider anywhere but this incompetent facility. Can you imagine if the cardio center is ran like the billing office!
When I mention this facility to the specialists in Durango they ask me to please make the drive, and I will.
There are other options and I will use them. If there is an emergency this should probably be the last choice.