Palm Beach Gardens Medical Center
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feedback about Palm Beach Gardens Medical Center
have been here a few times and I can't express how grateful I am to have met Franky. I honestly feel like he is my angel in there. Going through this transition and not having family down here is hard but the encouragement and love he shares with myself and patients is breath taking. Great asset to your facility.
This is a terrible establishment. I was seen twice by a nurse for a 6 hour stay. I tried paging for assistance three times with no response. I eventually had to remove the IV catheter myself and go to the nurses station. On top of this terrible experience, I received an astronomical medical bill despite insurance. I work in a hospital so I know the performance measures required by insurance to receive reimbursement.Needless to say in terms of patient satisfaction this hospital fails tremendously. They will not make any exceptions to this bill even though my insurance paid out $18,000. I never thought I would have to do a cost benefit analysis of my life versus being in debt from a medical bill. It is extremely overpriced and is representative of EVERYTHING that is wrong with our current state of healthcare. This reflects terrible management of the hospital and despite servicing community needs I hope this facility goes bankrupt so more efficient management comes in. The only reason why I gave one star is because it physically won't allow me to give zero stars. I give this facility 0/5 stars.
Frankie gave me life. I lost all hope in how I could actually get over my mother possibly dying. At a hospital, you don't expect people to really care because lets face it, its all a business but this kid changed my whole perspective. Its was so refreshing getting to know him and his outlook on life. Sadly my mother passed away a few weeks ago but I thank this hospital for making her last days worth it. Special thanks to Frankie for reminding me that my relationship with my mother is worth more than any argument we have ever had. You guys have a special person working for you.
I want to give praises to an employee of yours who totally showed compassion to me when I needed it the most. His name is Frankie. The other day, I was really down and out because we just found out that my step father might have cancer. After losing my mother 3 months ago, I felt like just giving up because I didn't know how to cope with losing someone else. On my way to the cafe is where I met Frankie who greeted me with open arms. It felt like he knew something was wrong with me. I told him what was going on and he immediately knew what to say. He even paid for my lunch which was shocking. NEVER have I had something like this happen to me in a hospital setting and that encounter changed my whole day. Im not sure what his role is in the hospital but he is a great asset to your facility. The staff there was extremely professional and I would recommend this hospital to anyone.
Had a grand mal seizure in April, 2018. I had the best care in the ER and in my room. Doctors and nurses were capable and courteous. Food was excellent. Checkout was fast and concenient. I would most definitely return.