Rob Lovett Jr.
I'm submitting this review from the emergency room. No one plans for or looks forward to an emergency visit. This is the first hospitable that has ever left, not just an impression but, a 5 star service feeling. We were seen almost immediately. The nursing staff and doctors were incredibly patient and knowledgeable. They worked as quickly as possible considering how many patients they had and even gave us a Gatorade when we were thirsty. A small gesture that has left a huge impression for us. Very very satisfied with my time here.
Never will return. The waiting room was filled with people’s garbage. I had to wait, shaking and crying, for them to even take me into triage, where they swabbed me for the flu. Then they brought me into triage and into iCU and plopped me on a bed, a nurse and doctor came to check on me and said they were going to see my flu results, would be right back. An hour and 15 minutes went by and neither of them were in sight. Someone else gave me a blanket. I was begging for someone to help me, anyone. Luckily, I had some medications I brought WITH me to the hospital from a previous time being sick, so I began to self medicate because there was no one in sight to assist. They left me on this bed for an excessive amount of time without even inserting an iv... nothing was being done.
Top it off, my discharge papers were completely inaccurate. They described symptoms I repeatedly told them I did NOT have, such as a cough, and ignored symptoms I was complaining of (nausea). Their diagnosis of an upper respiratory tract infection was beyond inexplicable — I was there with a fever, body pains, chills, nausea and stomach pains. An upper respiratory infection??? I’m not a doctor, but that just seems plain wrong.
I will not return. A simple flu test should be done within 15 min. Don’t leave people abandoned and in pain for hours in a dirty environment.
From the initial emergency room ordeal which was crowded because of the flu patients, but the staff was still observant and quick. Even though I was admitted and had to stay downstairs in the emergency rooms for an entire day , I received all my treatments and no one was stressed out. My doctor dr. Abel was very informative, extremely helpful and always available. All of the nurses,aides, assistants were very professional and I was in good hands
RN Judy Solari is very professional n polite. She is compassionate n provides great customer service. We feel extremely happy with her & also very at ease , all because of her. We rate her 10 stars fir her Greatness ! Thank you Judy Solari
Too many errors to put on a public site.
The food was very good, food service staff was very nice!