Parkridge Medical Center
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feedback about Parkridge Medical Center
Had outpatient procedures done today. Everyone treated me nicely, since I walked in the door: Registration clerks, pre-op / surgical / post-op nurses, Anesthesiologists, and my doctor. They were also prompt, thorough, compassionate, and kept me informed through each step. If I need anything done in the future, they will be my new hospital of choice! So glad they're in-network with my insurance, too!
When I came into the E R the guy at the front desk wasn't nice at all. Very rude. Ask why I was being seen and then cut me off after only getting out one symptom. An older lady told me to come behind the desk to be seen. She was really sweet and acted concerned. My nurse Nicole is not too warming or friendly either. She told me I would have to give urine again cause they needed a full cup. I should've been told that by the other person that took the urine sample. On top of that she never got a cup for me to do another sample and said nothing else about it. I tried telling her something and she cut me off and went outside of the room. When she came back she asked me the same questions she had already asked twice before leaving out. I am still in here now and will continue to update. If I wasn't hurting so bad I would be gone and this is the only hospital I use. The staff tonight well front deskx and nurse have me very upset right now. I was told to put my clothes back on after horrible painful pap and when i got dressed I was told to undress to have a c.t scan done. By this time I'm boiling because I have the whole experience nagging at me and I'm ready to blow. I will not be back ever again. Oh and let me not forget the room wasn't clean either. I use to go to memorial but started loving parkridge due to faster service. Just came here and spent a night in the hospital a few months back and didn't have this problem. I hate to feel uncomfortable so to make sure this never happens again I will go elsewhere.
I have been hospitalized many times over the years for various surgeries. I had never been to let alone hospitalized at Park Ridge. My stay was great as far as hospitals go. You do have to be checked on often but let's get real, after a surgery you dont sleep well anyway. Home or otherwise.
The staff was amazing. Kept me up to date on everything they done. Always made sure I was comfortable. Highly recommend.
My mother fell and broke both wrists and her leg. We went to Parkridge to the emergency room and stayed from Sunday night until Thursday. I can honestly say that every employee from the emergency room staff to the nursing staff along with the housekeeping staff was helpful, considerate, professional and did an excellent job. I am very appreciative for the care my mother received from this hospital. I don't have a single complaint. They made a trying event easier to handle. Thank you Parkridge staff🙂
My mother had colon surgery she had to be there at 630 her surgery was scheduled for 8am. It was after 9am before they got started. Which was ok I understand there are things you have to do to get ready. The waiting room staff were great keep us updated. After 4 hours the doctor came out and talked with us. She was admitted to the 4 floor I knew she would sleep the rest of the night but I ask if someone needed to stay. The nurse said with her on all the meds it might be a good idea to. I had work the night before and was up all day but I stayed. Saw the nurse twice that night I don't remember seeing the tech at all. I didn't leave until after 1pm the next day. On Thursday morning I get there by 5am because I didn't want to miss the doctor. She had iv fluids going so when it would beep I would call the station they turned off the call light three times so I opened her door and thought they would here it beeping and fix it. Oh no they walked by the door and looked in three or four times before they came in. Not one time did they come in and ask or help my mom with a bath. her bed was charged the first night because she had blood everywhere. When I was not there she would have to ask three or four times to go to the bathroom and the tech would get smart with her and say why can't you get up by yourself. Im a nursing Assistant and we do not talk to our patients that way. The only time I ever saw the tech was when they came in to get her blood pressure and blood sugar. They nurse came in to give her meds is the only time I saw them. My mom want say anything because she don't want anyone to get into trouble or have them mad at her but what about the patients that don't have anyone to take up for them. I was told by other people I talked with that all the floors are the same. This Hospital is all about money and not patients care if so that is alful. We had some good people the wound care nurse was great she showed us how to take care of my mom bag. The housekeeper on days was great she got things that my mom needed. She had a couple of nurses at we're great. Mom said she thought the nurse manager came around and ask how everything is and mom told her. She told my mom well it hard to get good help. We choose this Hospital because my heart doctors are here. The care is not like it use to be and I guess from now on if she has to be admitted someone will have to stay with her. This is how I saw it when I was with my mom but I know that will not be how it will be said from the staff. But I do wish each and everyone a very blessed Christmas and a happy new year. May the new year will bring a change for the better.