Penn Highlands Dubois

My mother had a stroke. She came in at 5pm yesterday, it’s 2pm and still no doctor with information on her test results. We asked the ER Doctor, was it a stroke? He said well I’m ask her ?! 5 times asked the nurses for aspirin for my mother started asking at 10:45am! Still nothing, I’m thinking ,they’re building a heart area here? Boy how long will it take for those poor people to get help?

Well, I was reading all the negative reviews while my wife was in the hospital and I thought, uh oh! Overall our experience was good with her major surgery. The doctors were informative and professional. The nursing staff was responsive and there were a number of them due to interns and student nurses. They were all very kind and caring. A little noisy as we were near the nurse station but every hospital I have been in has been noisy. The facility is outdated and used hard but they are under a major renovation. Hopefully that brings it up to modern standards. Can't give it a 5 but certainly won't give them a super low number. As with all healthcare you have to pay attention and speak up when something doesn't seem right. They have a ton of patients all with different ailments and they are human also. I'm sure none of us make any mistakes at our work either. It's a tough job.

I had a wonderful birthing experience with both of my sons. Great staff in labor & delivery.

I had liver biopsy done, told them something wasn't right and I was in a lot of pain, was told to walk it off and sent home! A few hours later I was e r due to internal bleeding when biopsy was preformed. Hospital had no beds, was made to stay in er till late following morning. Nurses were good for most part but I think employee performing procedures should concentrate on work and not assume they've done it so many times, they don't need to pay attention. Then same Dr who did biopsy had to to femoral catherization into liver to stop bleeding, when asked if I was angry, I said a little and he got cocky and said I told u there might b bleeding, no u didn't say it would be that bad and when I said something was wrong after biopsy I should have been listened to, instead of sent home in that much pain. Egos need to b kept in check. Patient comes first!

Can't believe I am sitting here in registration listening to the workers discuss the patient in front of us that he is supposed to be on access and upmc and his insurance information!! Lower your voices show some professionalism wish I could tape this but pretty sure it's a HIPAA violation