Petaluma Valley Hospital
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feedback about Petaluma Valley Hospital
I personally have the best experience at PVH. If I have to be in the hospital I’d rather be here than anywhere else
WORST EXPERIENCE EVER. I've been asking for a nurse to help my friend who has been screaming in pain for the last 2 HOURS. They haven't even tried to figure out why she's in pain. Every time they will look directly at me, and then walk to a different patient.
Do not come here for anything. They are useless. She could at least be at home and in pain, instead of feeling helpless in a place that she thought would help her.
I was seen for breathing problems I was in and immediately helped there was very little time lapse between being seen once checked in ... I was also there for a grandson whom was sick an it was a very fast response to see him and a short wait to receive help...they did not over diagnose him and prescribe meds he didn’t need which I found impressive.... I was also they for another grandchild who needed a 72 hour hold and was impressed with how they treated him and their kindness
I sat in the waiting room for two hours before being seen by a doctor. When I say being seen by a doctor, I actually mean being taken to the back room where the doctors are, because I was never actually seen by a doctor. After waiting 45 minutes to be seen, and hearing nothing but the patient's surrounding me complaining that nobody has talked to them, people who have been there much longer than me, I left. I went to Safeway to solve my problem over the counter. Typical for Doctor's and Hospital's especially. They are incredibly slow and in desperate need of leadership that has a sense of purpose. Never in my life have I seen so many people who are supposed to be working simply standing around talking. One of the worst hospitals I've ever seen. Their attitude is so nonchalant and uncaring that it borders on human rights violation.
Was on my way way home from a giants baseball game in SF when I developed symptoms of a "migraine"? Maybe? Dehydration? Not exactly sure because I wasn't able to be seen.. anyway, I was driving and suddenly the pain became unbearable, mind you I have given birth to two children and still can't explain this type of pain. I pulled off the freeway and started vomiting uncontrollably. When I was finally able to stop vomiting my husband started driving and I told him I couldn't stand the pain. And to take me to the nearest hospital. I couldn't talk I was just crying and crying and rocking back and forth trying to bear it. I'm surprised I didn't pass out. I couldn't even drink water. I've never experienced something this scary. We finally made it to the ER here. I vomited once again before going in. I couldn't talk so my husband told her what was going on and all she said, with a dirty smug look on her face was "Were very busy...." nothing more. When I then tried to tell her the severity of the situation she again said "I just want you to know that we're very busy" and that was it... in the rudest tone possible! that's the type of care you receive when you're in dire need of medical attention? Is this not an EMERGENCY room?? Ridiculous!! This woman was terrible. Whoever was checking people in on 9/3/2017 around 9pm... there were a couple people who checked in in front of me. No one who seemed to be having too serious of a medical issue. No one in any obvious pain in the waiting room. Here I am drenched in tears hardly able to speak and I can't get any help. Never coming back to this place and definitely will be calling to complain more. DO NOT GO TO THIS ER IF YOU ACTUALLY WANT TO BE HELPED. They're much friendlier in Santa Rosa..