Physicians' Medical Center Llc
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My husband had a major neck surgery at PMC. The staff at first was very nice, however I found quickly that they do not listen to the patients complaints. My husband complained of chest pain and left arm pain and they told him.and I that it was just anxiety and they gave him several doses of volume. His chest and left arm pain because so great that he started vomiting and nearly passed out. This went on for a few hours. Finally the staff called his doctor to get help on what to do. The dr told them to call 911 to get him to BHF. When he got there they said he suffered a heart attack.
Great facility for my in and out procedure. Everything was explained in detail before going under and my partner was in the area to get all the information for my care when getting home. Will definitely use PMC again.
I was discharged from Floyd to PMC for a lithotripsy procedure the DR said to head over at noon. I got here and they brought me back to triage. The nurses seemed to busy gossiping back here then actually concerned with patients well being.. My nurse took my temp 102.3. I kept requesting tylenol or something for my unbearable headache. The nurse claimed she talked to dr and he said only fluids were to be given. When he showed up he look surprised that I had a fever and had to change my procedure to next day. So I was then admitted. I'm in awe that a nurse who is the front lines with patient who is suppose to be my advocate never even attempted to get an order for anything. I was in tears while they were putting me to sleep to place a stent. They wont let me shower. I will never return to this facility. .
Wow , this place is awesome. Son had surgery here and ALL staff were amazing. Nurses, CNA's, anesthesiologist, clerical staff, cleaning staff, and security guard ALL wonderful! The whole place is so clean and organized. From the moment you walk in to the time you leave, it is an amazing experience! I strongly recommend!
This facility was for the most part ok, but the stay was terrible. I was not informed as to plans for my recovery. They changed billing and messed up my billing address from 5 years prior. I gave them my driver's license and address and they still sent it to a 5 year old address. And for their convenience your partner can not come back before a procedure. With the fees my insurance and myself pay it should be more accommodating to what I want.