I read many reviews before I went in for my scheduled procedure and I was a bit concerned that there are just as many one star ratings as five star. So I kept my mind open as always and arrived for my appointment, April 13, 2018 7am. Some of the reviews were so bad I decided to bake cupcakes for the staff but I forgot them and left them at home! Grr

Even without the colorful-hair matching blue and pink frosted treats, I was treated with respect and an pleased with the entire staff and process.

From the check-in attendant to the surgeon, I had excellent care.

I visited the financial counseling office, and Cecilia told me to return a specific time for an appointment. I arrived early for it. She came out and had someone sitting next to me come in. She saw me waiting there. After an hour and a half of waiting I asked the cashier what was going on. Cecilia came out and said that because I hadn't checked in, I would get no service even though she admitted to seeing me waiting. I guess this is how they treat you if you're not giving them money but rather asking for it.

So many memories I had working here (2010-15). Anybody that works at PVMC make good friends with nurses + doctors like I did when I first started here August 2010.

Completely rude and unwelcoming. When I called the number to get help they were just Talkin At Me and not talking to me.

I’d rate even less if I could. This hospital is a joke. They don’t care about anything but money. During my ER visit I was only actually checked out by one person and it was the nurse who did my vitals. Everyone else was short and snippy and rude with me. Now, they’re trying to charge me $1600 for not even touching me or giving me anything (no IV no meds, no room NOTHING) and threatening to send me to collections. When I call to set up a payment plan, nobody in financial counseling ever answers. Ever. I’ve left two messages in the last week and not a damn person has bothered to call me back. So now I get to drown in the stress of my honestly BS medical bill until they send me to collections because nobody knows how to answer the phone. Don’t ever go here for anything. They just see you as $$$ and not as a patient with a problem. They don’t listen because they don’t care. Saddest excuse of a medical building I’ve ever seen.