Platte Valley Medical Center

Emergency room: blood on floor in front of my chair in triage room. Then blood on metal parts of bed in room I was put in. When I asked triage nurse about blood he said it doesn't matter. I was in shock! Dont ever want to go there again. Its NOT clean never mind sterile!

The nurses that I’ve dealt with here are quite literally the rudest, least caring nurses I’ve ever met. My mother was sent to the emergency room a week ago for severe vomiting and dehydration. Not one nurse there bothered to check her lymph nodes, didn’t listen to her lungs, didn’t check her for the flu, they literally did three things there: gave her an IV, gave her a catscan, sent us home with no answer. There’s a reason this hospital is called death valley by people that know it. The only reason we went there is because that’s where the ambulance went.

Stay away from Dr. Fitzgerald and her incompetent team. My prosthetic provider was trying to contact them for months on a prescription edit. I had to wait from March to September (of 2018) for a new leg due to their refusal to work with people. Then they forgot to put my wife's prescription in.... had to go back... Then, 2 days ago, did the same thing to me. Forgot to send my prescriptions over. I have been waiting two days wondering what was going on. In addition to that, the pharmacy had to get a prior approval before filling one of my prescriptions completely (7 day limit otherwise). "Dr." Fitzgerald's sub-par (to be as nice as humanly possible....) had no idea that I was sitting there listening to the call. They literally told the pharmacist "I don't want to do that right now so tell him he can have 7 unless he comes into the office" when they asked them to call my insurance to give the the necessary prior approval. Then had the audacity to call me to tell me that I could only have 7 unless I came back in. I said "you know I was on that call right? I know what you said!" She then hung up on me telling me that she wouldn't be abused. Her? I am the patient that is not getting his medication, and walking on a prosthesis that is the wrong size because they were too foolish to get things done correctly. I can't get a new leg because it took them so long to get the last one done. ..... She is the one being abused. To be fair, I did call her office "too stupid to get a prescription right" - but come on - third attempt and they messed it up again. I will never go back. Please save yourselves the trouble of dealing with this inept group of less than professional medical "professionals" FIND ANOTHER OPTION!

Miracle workers. Super kind! They explained everything to me. This hospital is A++

My grandmother had an appointment here for a procedure that should only take 3 hours. The appointment was scheduled for 7:30, but the appointment was rescheduled for 11:30 and my grandmother was never informed. They in processed her at 7:30 anyways and made her wait until 11:30 to conduct her procedure. At 11:30 the doctor came in and had no idea what procedure was being conducted. He promptly left after clearly being confused. His incompetence was blatant from my first interaction with him. It is currently 12:30 and he has not returned. This 3 hour procedure has already take 5 hours and the actual procedure has not yet occurred. Additionally, the front desk staff was short and rude with my grandmother during her initial check in, and I have listened to medical staff stand around and gossip all morning. I do not normally write reviews, but I have absolutely nothing else to do because of the unprofessional and unsettling care I have experienced here. I would strongly advise against using this medical facility at all costs. Update: It is currently a Monday. Our doctor is outside our room discussing his plans for next weekend outside our room with a coworker. Update 2: The medical center reached out to me and they were very concerned about my situation. I am glad they are willing to take the input. I wish the facility the best of luck on improving the logistics that caused this situation.