Currently deployed in Japan. Wife took our 1 year old daughter in because she’s been puking, has a fever, shaky, wheezing, fast paced breathing and obviously extremely upset for a sick toddler. Waited over 2 hours to be taken back to a room. Waited over an hour to be seen my a doctor. I’ve tried calling multiple times to see what the hell is going on and can not get an answer. I understand it’s an emergency room and it can get packed but for crying out loud they should expect these kind of things and have more doctors and nurses there. It’s a damn hospital for Christ’s sake. I understand adults can get unsettled as well for waiting but when you have a very young child (1 years old) that is very sick, who also doesn’t have the strongest immune system because of her age, you’d think they would have a little bit of priority over others. No offense with that said. I thought the naval medical center was bad, but this is just unbelievable. We will definitely be switching back to tricare prime since the only hospital we trusted can’t get the job done properly. Save your time and go to Sharp Mary Birch or really any other hospital.
Birthing center here is priceless. Forget ucsd and other places. I got my first daughter delivered here. Nurses were very experienced and patient. Anesthesiologist was precise with epidural procedure. My wife delivered our baby natural birth and they really care about the well being of the mom and the baby.
Walked in to this ER because I thought my hand was broken- it was 2 in the morning and I had no choice. This ER is the closest to my home.
After check in they took me back to the ER area the doctor came through and in 2 minutes told me that she if I could move my fingers, my hand probably wasn't broken- ER doc said I should see a specialist and she didn't know what was wrong with my hand. I walked out of that ER with no ice pack, no splint, no diagnosis- same condition I was in when I came in. Staff totally aloof....couldn't care less. After all, I hadn't been shot.
Nurse was irritated.
THEN about 3 weeks later I get a bill in the mail for that ER visit.
$1520 for access to the ER room (sitting in a chair for 20 minutes) and an additional $250 bill from the ER doctor (for telling me to go to a specialist). This is the profession to get into- you can tell people to go somewhere else for a diagnosis and still make almost 2K for 20 minutes of no care.
By far the worst hospital out there. I made a trip into the emergency room and before they let me in and give me the much needed care that I needed, they made me pay three hundred dollars upfront. After explaining my life endangering situation the nurse came back in 20 minutes and told me, "we cant help you please leave our hospital immediately." I was shocked, appalled, and mortified. I asked them for my refund and the nurse said, "No! Get out of here!" I left feeling hurt and betrayed. HOW COULD ANYBODY POSSIBLY DO SUCH A HORRIBLE AND EVIL THING?! All that money I spent was for ABSOLUTELY NOTHING!! Over all the staff there are rude, impolite, facetious, careless, thoughtless, dishonest, disloyal, disrespectful, and most of all BAD PEOPLE. I should have sued Pomerado Hospital when I had the chance. To all the people out there reading my review be wise and listen to me when I say this, "don't go to Pomerado Hospital EVER! You will regret it for the rest of your life!!!"
Alex Morgan Mc.
Once upon a time this place used to be great. Now it's pretty miserable with inexcusable ER wait times, overworked (and therefore rude) staff, bad billing, and HIPPA violations. Some people here really work their butt off, and the parking and proximity for East County people are good. The rest is terrible.
Edit: Docked another star. If you ever have to deal with their billing department, do not be afraid to call them nonstop. Do not wait for them to call you back. Be proactive, lest they send your account to collections despite numerous attempts to communicate with them and pay your bill. (How is it this difficult for a hospital to TAKE money?)