Porter Regional Hospital

Every single person that I had contact with were amazing. Special shout out to the nursing staff on the 5th Floor. You ladies are fantastic!! Thank you for taking such good care of me❤️

If you don't have full coverage insurance never go here! You would be better off at any other hospital. If Your insurance doesn't cover the whole bill they won't even send you the remaining balance. They will send it to a law office to prosecute with extreme prejudice. They don't even ask for your insurance at every visit which will be a problem if you have switched insurance so make sure to always offer your card even if they don't ask. That's not even including the services received here are well below average. I wouldn't even go here if I was dying.

Everyone was very nice and respectful. Every department handled my care efficiently and kindly. I really appreciate the support and care I was given. Thank you very much!

I was impressed! I ended up at Porter Regional with appendicitis. The ER was busy, but I was triaged rather quickly. Though there were waits for blood draws and CT scan, everyone tried to make me comfortable. The triage nurse gave me the best IV ever: it held up for 4 days and did not leave my arm swollen or bruised, and I am on blood thinners. The doctor, Dr. Cooper Jr., was professional and kind, and the surgery went superblyl. The anesthesiologist listened to me about past experiences, and I had the best experience after general anesthesia that I ever had. The lovely staff on the floor were kind. They do something I really likes with the shifts. First, they staggered the shifts ( or so it seemed) of the nurses and aides, so that I always had someone available even at shift changes. Secondly, the nurses and aides brought the next person to each room and introduced them if necessary, and highlighted anything of importance. The food was pretty good, and even the gift shop went out of the way to help my Mom get me the nices rose I have ever gotten. For specialized care I probably would still seek out the university hospitals that I am acquainted with, but for general care I would not hesitate to return to Porter Regional.

So far most of my experiences here have been with the ER staff and they have not been pleasant. I took my one-year-old here and the doctors have little to no bedside manners. I think they just assume you will Google whatever they tell you the diagnosis is, because they do not bother explaining much. The rest of the PCT staff is also inconsiderate. One example is them purposefully making a lot of noise right outside our room because we asked to wait to be discharged until the baby woke up after a concussion (the main reason for the ER visit). I thought they would understand how important it is to monitor a baby’s vitals after a significant fall.