Portneuf Medical Center

Address

777 HOSPITAL WAY, POCATELLO, ID 83201 USA

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Phone

(208) 239-1452
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777 HOSPITAL WAY, POCATELLO, ID 83201 USA

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Consumer feedback about Portneuf Medical Center

Portneuf Medical Center
Reviewed from Google

2.3 out of 5 stars

Terry Newsom
Terry Newsom

5 out of 5 stars

posted 2 months ago

In the last 6 months I have had 2 of my children in your center. You saved both of their lives. I cannot express enough how grateful I am for everyone who works their. Your staff which include everyone we dealt with were EXCELLENT! Thank you !Thank you! So grateful!

Kyle Frost
Kyle Frost

1 out of 5 stars

posted 1 month ago

I will definitely go elsewhere for medical treatment. I’ve been here on three occasions, the first I paid for out of pocket. The next two occasions were workman’s comp visits over a year ago. I was under the impression everything was taken care of as I have not received a bill since the incident until today I received a collection letter for $1500. No bill, no phone call just pay us $1500 within 45 days or we’re coming after you. What a joke, have had nothing but problems with the billing department.

C Quinn
C Quinn

1 out of 5 stars

posted 3 months ago

My daughter made a sudden trip to the emergency room. The treatment was fine. However, the in-network hospital has contracted for out-of-network treatment by Emergency Room physicians as part of their services. There was no notice of the practice, they just kind of do it, and the resulting bill from the physician was 10 times the value identified by my BC/BS insurance - who also notified me simultaneously that it was my responsibility to pay the full amount because we did not use in-network physicians. I consider the practice between Portneuf and there Emergency Room physicians to be an ongoing lie of omission for the purpose of monetary gain by the physicians. There should laws to prevent; but there are none currently.

Robyn Hales
Robyn Hales

5 out of 5 stars

posted 3 months ago

I find it hard to believe this place has 2.2 stars. My family member just had her gallbladder out and we couldn't be happier! Having moved to Idaho from the Salt Lake City area a few years back, we didn't know what to expect in small town Idaho but we couldn't be more pleased! We were met with kindness and the utmost professionalism. I've had family members in all if the Salt Lake area hospitals and none of them even come close to the care we received at Portneuf. If I ever have to have anything done in the future, this is where I will be going!

Tiffany Hohman
Tiffany Hohman

4 out of 5 stars

posted 5 days ago

My grandma recently fell and broke her hip. At any age this is a frightening experience for all involved. My grandma is 91. I am super impressed with Dr. Miller and his surgical team! Dr. Miller was friendly, personable, informative, and an excellent surgeon!! So many of his team were cheerful faces without names and that was very much appreciated. Im sorry I dont remember your names. Thank you Jeremy the anesthesiologist who lightened the mood and eased my fears during pre-surgery questioning.
The ISU medical team was attentive and caring from admit to hospital discharge. Dr. Sterner and the other young man that was with him when they came to admitting were so compassionate and attentive through-out the entire experience.
Theresa the night nurse was a superstar! Helpful, kind, considerate, and just fantastic!
Brandi was also kind, and so helpful.
Sophia was ray of sunshine each meal she brought to grandma.
Everyone I named was so kind, friendly informative and patient with my questions.These staff were excellent and made a hard experience tolerable. I can tell they really like their job and enjoy helping people.
Thank you for your hard work, diligence and compassion !!

Warning to the ER nurse, you have to ask before giving a shot. Tetanus or otherwise. You dont just give a shot and then tell people about it. You gave my grandma a tetanus- diptheria shot with out permission from my grandma or myself. That is not ok. She and one other nurse on the 3rd floor (post surgery) are the only reason for the 4 gold stars instead of 5. The good eggs far exceeded the bad and I am grateful for that.