Portsmouth Regional Hospital
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feedback about Portsmouth Regional Hospital
For the region's major hospital, it look, operates and feels like a high school. Don't get me wrong, there are some good staff members here, great in fact. that said, the morale and energy of most of the staff is low. The facility seems old, and past it's time. Even the cafeteria is extremely poor and not a place where staff or patients and their visitors can get a respite. This could be a premiere hospital, but as it is now, it remains one to use for emergencies when you absolutely must and have no options.
My recent experience was to care for my 79-year-old dad.
I could not believe how some of the physicians that I had to deal with during his stay, had no empathy for me and my dad.
The doctors kept making comments about how he is not going to survive and we should consider him taking to a nursing home. How I should consider DNR when he was clearly responsive and walking around.
I must say the nursing staff was incredible but some of the Dr. were not on our side. I had to constantly challenge them and ask them the basis of their opinion which caused them frustration. I have some background in medicine myself and would question them. I was constantly present 2-3 times a day to make sure my dad was not misdiagnosed or mistreated by some of these animals. Due to the language barrier, his records were updated that he is refusing treatment when only he just wanted to remain in bed and not disturbed.
All of the readers should take caution taking your elderly parent there. 0 compassion, zero!. Finally, I had my dad accepted to an acute rehab and came home. If it was on them he would have been dead by now. Hoping that I never have to deal with them again.
The registra representative Re-Ann is HORRIBLE! She has a terrible personality to be working with the public...especially in a HOSPITAL. She over talks when you are trying to answer a question that she asks and she has a belittling tone. I have experienced it TWICE now so I can't even chaulk it up to a bad day 😑
Friendly and professional workers treated me with respect and very courteous
Spent over night there after a medical emergency. They were quick to get me in my room. A private room. Quickly got me squared away with a treatment plan. Medical tests started right away and I was discharged after all tests came back negative by the end of the afternoon. All the Doctors, nurses and technicians were friendly and respectful.
The hospital is clean and the food and service is good.