Poudre Valley Hospital
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feedback about Poudre Valley Hospital
They do not send out statements to the correct address even when it is provided. They do not call. The billing office is unable to email you or fax a statement. They are rude and and do not follow up when asked to. Try talking to a supervisor you will wait and wait with no resolution. You will be overcharged for everything. Be prepared to talk in circle and reach a level of frustration. Finally 6 hours later we get the fax from them. The charges are absolutely ridiculous. I have no words.
I came in with a horrible cut finger. I drove.clear from Livermore. This hospital was so caring and took such good care of me. The doctor was funny and so were the nurses. I'm so thankful that this hospital was the closest to our home. I completely recommend the emergency department. What great people. Thank you so much for taking such good care of me 💜
I walked in with a broken wrist and had to wait about 2 minutes to be put in a room. Everyone was extremely nice and very helpful. The best experience I have had at a hospital.
Too much negative to type.. Your voice won’t be heard and they’ll look at you like a drug addict if you come in for severe body pain. Some nurses are amazing and some are terrible. Every time I come to PVH I’m disappointed and feel like I wasted my time
go to a different hospital.
I have 25 years of bad stories, starting with my own birth. I'd sue if I thought it would help. This hospital is "too big to fail" though. So they just keep growing and hurting people. Avoid if you possibly can. Don't call 911 anywhere in Larimer County; all ambulances will take you to PVH even if you beg to go elsewhere. They will drive past Banner Health and other hospitals to take you to PVH because that's who they have a contract with. It's disgusting.