Presbyterian Hospital Matthews
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feedback about Presbyterian Hospital Matthews
If I could put 0 stars I would! This facility is racist!!! All of the black people that was there before and after me including myself was never seen and waited for hours while Caucasion people that arrived way after I did where in and out while I waited for almost four hours to the point where I left! The front desk people are rude and very slick! This facility gave me the worse treatment I’ve ever experienced! No one should have experienced what I did today!
Due to a chronic illness I have sadly found myself at the mercy of Emercency rooms far too often over the past 15 years . Today was one of those times . Having considerable experience to compare this experience to , I have to say that in every aspect this Hospital was outstanding . My wait was very reasonable for flue season . Dr Martini seemed as compassionate , caring and thorough as one could ever hope for from a stranger . The nurses that took care of me , Courtney and Shannon , were attentive and in spite of being very busy treated me the way I would want my mom cared for . I walked out of the hospital pain free for the first time in months and couldn’t be more grateful for the professional care I recieved .
This is the hospital that I get the opportunity to work at each day. It is a high quality hospital with strong leadership and great employees. I would certainly bring my loved one for care at Novant Health Medical Center!!
They don't even deserve the first star. I will never allow my mother to be transferred to that place again. The operators who do not enunciate where incompetent and RUDE. There wasn't just ONE like that, TWO and the supervisor as well!!!!!! My mother had a heart attack and I was trying to connect via their policies. That was 30 minutes ago after being transferred to a corporate working administrative hospital resource, calling back FOUR times, being placed on HOLD for 5 minutes before I could speak to an intelligent human who could do their job!!!!!!
Incredibly efficient and professional. I was in and out within 3 hrs and that included and MRI, CT scan, Blood work, and Angiogram. All results were given and explained, while there, and a closer look with specialists were set up as well.