This hospital is an absolute A-plus when it comes to the immense compassion, attentiveness and friendly care they provide every patient. I arrived in the emergency room from a freak accident as a traveling vagbond. Technically homeless, NO health insurance and every single doctor, nurse and especially CNA/Tech treated me with immense love/compassion. The CNA/Tehs were sharp, never once forgetting or ignoring my needs and I never had to call for a nurse to assist me. When the cafeteria accidentally forgot about my order of coffee a handful of times spanning just 2 days, the head of dietery personally delivered me 2 large coffees from the cafe in the lobby each future day I was hospitalized, never forgetful or late when I desired my all-important caffeine fix. Since I backpack and hike A LOT, I was worried about overstaying, but both doctors and hospital social workers calmed me down telling me "A homeless shelter is not an option, we intend on finding you a temporary group home that pays attention to nutrition and medications." Most of all, the warmth, smiles and glow of the staff here at Novant is evident in the satisfaction of their working environment. In the halls when being transported, one senses true joy and content of everyone working there. Absolute Grade A-PLUS high to the heavens for this place, SCREW GOD, just bless me with the never ending warmth, compassion & steadfast attentiveness of each and every staff working here. Keep those wonderful hearts pounding and glowing faces beaming, Novant is TRULY unique!