Presence Mercy Medical Center

Address

1325 N HIGHLAND AVENUE, AURORA, IL 60506 USA

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Phone

(630) 859-2222
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1325 N HIGHLAND AVENUE, AURORA, IL 60506 USA

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Consumer feedback about Presence Mercy Medical Center

Presence Mercy Medical Center
Reviewed from Google

2.8 out of 5 stars

Christopher Wiley
Christopher Wiley

5 out of 5 stars

posted 1 month ago

Amazing staff in the Behavioral Health Services Phoenix Unit. The absolute best hospital staff I have ever worked with. I'll start with Stanley Okon MD. THE BEST PSYCHIATRIST I have ever dealt with....and I've seen at least a dozen. John, Kimberly, Kevin, Carissa (omg amazing!!!!) Calvin, Tess, Donna (Super nice!!!) Deena? Sorry forgot how to spell it.

Anyways. These people listed above are the most special people I've met in my entire life. Each and every one of these staff members saved my life. There is no way to properly show my appreciation!! I love you all so much! I'm planning on bringing a nice treat tomorrow during visitor hours.

Thank you so much again for literally saving my life.

-Christopher Wiley

Guy Lieser
Guy Lieser

1 out of 5 stars

posted 1 month ago

I went to the emergency room at the request of my primary care doctor. My knee was swollen to twice normal size and my toes were turning black and blue. Extreme pressure and pain. My knee was injured previously and had been drained the day before by my orthopedic doctor.

After an hour and a half in the treatment room, the doctor came in and told me they didn't have the "proper equipment" to treat my knee. Yes that's correct - they couldn't treat me because they didn't have the equipment. THIS IS AN EMERGENCY ROOM!!! They sent me home without any treatment or relief. NEVER GO TO THIS HOSPITAL IN AN EMERGENCY. They simply don't care!

Grace angelina
Grace angelina

1 out of 5 stars

posted 2 months ago

Terrible. What’s the point of an emergency room if you’re waiting for three hours to be seen. Might as well shut this part of the hospital down. I came in because I felt like I was having a heart attack. Now if I was I would be dead by the time they saw me. DO NOT go to this hospital. Rush Copley is 15 min up he street and has EXCELLENT service. They don’t even deserve 1 star. 0 stars is what they need

Katie Hoppe
Katie Hoppe

5 out of 5 stars

posted 6 months ago

I delivered my daughter at Mercy. The care was excellent from beginning to end. The nurses were kind, thorough, and professional. The delivery was smooth. I was offered a 30 minute foot massage the day after. They even knitted a cap for my little girl. I think the best part was that it wasn't extremely busy like some other hospitals, so the nurses provided focused care that would be impossible at other facilities.

Dalilas Eyes
Dalilas Eyes

5 out of 5 stars

posted 7 months ago

The behavioral health services are great. But I do say they should have a cares worker in the building. It would make the admitting process more easier. My daughter had been there and the staff are amazing. She is now in the parcial program and is doing great. Highly recommend.

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