Presence Mercy Medical Center

Address

1325 N HIGHLAND AVENUE, AURORA, IL 60506 USA

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Phone

(630) 859-2222
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1325 N HIGHLAND AVENUE, AURORA, IL 60506 USA

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Consumer feedback about Presence Mercy Medical Center

August Brender III
August Brender III

1 out of 5 stars

posted 1 month ago

Terrible! I had to literally repeat EVERYTHING constantly to the staff. History, medication I'm taking, pain level, etc. I told the doctors and they didn't seem to care, Brushed it off like nothing. I will NEVER come back here again. Staff is horribly disorganized.

Alan
Alan

1 out of 5 stars

posted 3 months ago

If you want proper care and recovery, go just about anywhere else, and youll be better off. Zero communication between nurses and seldom seen doctors, and overnight event turns into 3 , and good luck trying to summon a nurse. The call button is useless. They will get to you sometime in the next 2 hours, despite the fact they claim they want you to stay ahead of the pain. Thats a lie. They seem to enjoy your pain. Well that and decorating the halls with their names. Those arent accolades from former patients. Its probably just them patting themselves on the back.

Ace Painter
Ace Painter

5 out of 5 stars

posted 1 month ago

Some of these responses are laughable..I’ve been to this Hospital at least five times this year alone for my Father..It’s always been positive and very professional treatment..Plus my Dad says the food is great.

Vincent E. York Jr
Vincent E. York Jr

1 out of 5 stars

posted 6 months ago

Sub standard care. Nurses are on there phones and talking about their boyfriend's instead of taking care of patients. Went here after work accident to have stitches removed and take post accident drug test. Should not have to wait 2 hours for the intake process. When asked if I could take my drug test because I had to use the bathroom, I was told by the intake lady that I wasn't special and would have to wait. I then explained that I had to use the bathroom really bad after waiting 2 hours and she said again sir you have to wait. As I sitting here watching them continue their conversation, no one has been taken to the back to be seen in over 45 minutes. Avoid this place at all cost. Not worth the time of day.

Wendy
Wendy

5 out of 5 stars

posted 6 months ago

Took a family member to the ER and later on to have a surgery here. Everyone from the front desk to the nurses and doctors were all great never had a single issue.