Presence Saint Joseph Medical Center

If you want the best health care provider GO TO SILVER CROSS! I learn the hard way had the worst experience at this hospital , I am pregnant the ER receptionist are very rude and unprofessional they curse me out with such bad language yet they let the receptionist get away with this disgusting behavior. If I could live 0 stars I would. I am pregnant I was feeling craps yet the nurse was very unprofessional and rude she had the nerve to ask me why didn't you go to silver cross , I am not a medical professional but I am a business owner, I have a Degree in business administration for clients like us and our money we pay to this hospital workers are the reason why this people have jobs and we pay their bills. Especially the ER front desk ladies and that evil nurse without paying clients like us you be living on the streets. Please train this people customer service . I wanted to get the hell out! This people don't care or take their clients seriously. The reason I went it's because it is closer from where I live. Now I know better I rather drive few minutes longer to New Lennox and get the best service and treatment a human deserves. I am not surprised this place has so much bad reviews from other people I am not the only one. Whatever you do don't go to this hospital trust me if you feel like you are going to die they will let you die.

I unfortunately ended up in the ER twice now, one stay they had to monitor my heart and run a bunch of tests, so I was there all day, I was constantly being checked on and made sure I was comfortable. As well as constantly getting an update. Very nice staff.

I will never recommend this ratchet discriminatory hospital ever. If you are sick don’t go. The room before the ER has some of the most ignorant and racist workers ever. 1. The nurse practitioner (blond and short, there is also a tall one she’s lovely) is a POS who can’t talk to patients nicely. The second is the manager who worked today on February 23 2019. Called to complain and she told me I am wasting her time and she can other patients. I then asked for the NP who treated mes name and she refused, after I asked for her name and she hung up. I will be taking this issue to civil rights group, the president of the hospital and everyone to know what I went through especially coming in with pain level of 8-9. They discriminate against patients with Medicaid and treat them bad because they have free insurance which is not right. If you are going to treat us badly because we have Medicaid just don’t accept it at your hospital plain and simple!

This is a the worst most terrible hospital that could ever exist in this whole entire country America. They keep you in pain for hours without asking the patient any questions or concerns but they sure are quick to take your health insurance information. I was in pain with a flu ,cough that was contagious with a fever. I was at the emergency room and the people upfront are the rude they are just talking to each other and complain about their job , Jeez if you hate your job so much ,Why don't they just quit . The nurse and doctors don't care at all they didn't do any testing or check all he did was just send me home and told me to pick up Tylenol it was just a simple cold . Really I went to silver cross the next few hours I was feeling that was the end of me . The doctors at silver cross tested me and told me I had a serious infection I had to stay if I didn't go to silver cross I be dead now. This is heart breaking you will let a human die all because the nurses and doctors don't know how to do their job .

I have never been treated poorly. Staff can sometimes be overwhelmed. Nobody wants to go to the hospital. Everyone thinks they're most important. Chill. These people didn't choose to hurt folks. Try doing what they do!