Presence Saints Mary and Elizabeth Medical Center
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feedback about Presence Saints Mary and Elizabeth Medical Center
I had a loved one in the behavioral health unit for 6 days. Never have I experienced another health care facility that seems to care so little about the health and well being of its patients. The environment in the behavioral health unit is not conducive to improving mental health issues, but actually makes them worse - a fact that all of the health care providers there conveniently ignored. Medication can help people get better but isn’t the only thing that can help.
And I’ve tried to call the Guest Relations Coordinator but no one calls back.
I just want to say thank you to LISA on the 10th floor who was taking care of my stepfather. Just to give you a little history, he is a chronic ALCOHOLIC and a chronic smoker.
While I was visiting he had an episode of withdrawal and started to yell, curse, and tried to get out of bed, even though he is a fall risk because he wanted to smoke.
So I called his nurse LISA , and she new exactly what to due. She gave him the human caring touch/comfort, had his dipper changed, and made him comfortable like a baby. He then fell asleep. Good Job.
Do yourself a favor and go to a different hospital. These people are very rough when handling patients and seem to care more about money than anything else. MY father in law was staying there for a while and I personally saw how careless the nurses moved him when he was passed out. There were of course a few great nurses, but the majority of them didn't care about the patients at all. The hospital also decided to release my father in law (that is in a very bad condition) without letting the family know with enough time to plan how to properly take care at home. Terrible, terrible, terrible.
Do not come here, the service is subpar and their rates are horrible. They are an grand example of the money grubbing medical facilities that plague this country. I went here for a non urgent ultrasound and was charged 3x the normal rate for the service in the area. Unless it's an emergency, stay away !
Please if you have an emergency don't go to this hospital. The worst I've ever been. Don't take your baby there the wait is just unbelivable and ridiculous. They just don't care.