Prince Georges Hospital Center

Address

3001 HOSPITAL DRIVE, CHEVERLY, MD 20785 USA

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Phone

(301) 618-2000
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Emergency service available

3001 HOSPITAL DRIVE, CHEVERLY, MD 20785 USA

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Consumer feedback about Prince Georges Hospital Center

Mz. Lee Marie
Mz. Lee Marie

4 out of 5 stars

posted 5 days ago

I have heard all of the horror stories, so when I was transferred to PG County I HONESTLY cried. To my surprise the Nursing staff on floor 9 was incredible and the Patient Care techs were attentive - caring. Every morning the Facilities Support tech had such a beautiful smile, kind words and made sure my room was up to standard. I was in this hospital for 6 days and went through every rotation with the Physical Therapy staff, the Phlebotomist techs and all were professional. Some of these reviews are not fair and no hospital is perfect. If by chance you should have to come to PG County Hospital, please come with an open mind. They will surprise you.
Lisa Cooper room 913

kevin briggs
kevin briggs

1 out of 5 stars

posted 3 months ago

They are literally letting my father lie there and die. Unfortunately, he is working in the area and all of his family is out of state except his wife. I made the trip two days ago and the doctor wouldn't come in and do a much needed procedure because of it being the weekend and today being a holiday. He has laid there for 12 days now and has only continued to get worse. They say that he is too unstable to transport home, which is over 7 hours away, but we are at least going to try to get him transferred to a different, local hospital. The entire hospital is nasty and smells. Trash and liquor bottles everywhere outside at the gazebo. His room is so hot we had to go and buy a fan for him. Not only is it hot, but it is just down right nasty with gnats flying around everywhere. The only good thing I can say is that a few nurses and doctors have tried to be as helpful as they can be with what they have to work with. I wouldn't recommend this hospital for anyone. Even if you have a small cut and need stitches, stay away, you'll probably end up much worse than when you came in.

Estefani Coreas
Estefani Coreas

1 out of 5 stars

posted 1 month ago

Terrible. Everybody’se terrrible. Every single person except the people at the front when you first check in. Nurses don’t know what to do or how to treat patients. You tell them what’s wrong and they still think your pregnant. I was giving the wrong medication after I told them not to give it to me. It made me feel worse then what I was feeling before. And it didn’t make what I had go away like it was supposed to. Nurse hung up the phone after I asked her how long would it be and I’m not trying to be rude but we’ve waited over 3 hours in the fast track section. I feel as if there way understaffed and the building itself needs more improvement. More beds more nurses . They don’t listen to anything you say and they’re rude. When it’s there job. Y’all about customer service because THERE IS NONE. AT ALL. PERIOD. Hospital definitely needs to be examined and shut down. You can give me back my time but you can’t give me back my pain that I enter countered here

Carolyn Fleming
Carolyn Fleming

1 out of 5 stars

posted 1 week ago

7/7/2018: We're pretty new to this area. My mom was visiting and had chest pains. Although another hospital was 2 miles away, they took her here. In ER she was stabilized and they said she was okay, but they wanted to admit her for "observation". And so began tests and drips and other medications. We never left her side. Because it appeared that they were prescribing tests and medications without a proper diagnosis, her health declined.

By day 3, she still hadn't seen a cardiologist and they still couldn't give a diagnosis. They said they didn't think it was a heart attack or stroke even after extensive blood work, EKG, and the CAT scan or MRI--these all happened on day 1 in ER. We began to research the meds they were administering when her speech became garbled nonsense, and she kept trying to call on the Lord and say scriptures.

We found that the drip they were pumping in to her could cause these symptoms. If she had had a stroke, they never detected it. To make a long story short, we TOOK her from that place and flew her home. They never detected those symptoms, yet they refused to release her, so it was like a rescue. They wanted to fleece her through tests and medication. We took her to her doctors. They determined that she'd had a small heart attack and a stroke.

She is making a very slow recovery. She can no longer live alone. I'm still thankful to God. I feel that if she had remained in their care, she wouldn't be here today.

A bit of advice, please don't leave your loved ones alone entrusting them to the care of people who do medical care as routine. Be alert and aware and pay attention to everything said and done. You have rights. They kept trying to get us to leave.

Other noticings: staff is nice, but that doesn't mean they have your best interest in mind nor does it equate to adequate care; security was insane...they were like the secret service in black jackets and they had to walk people everywhere; the halls smelled of body fluids; and the room had a weird toilet that flipped out from under a cabinet suitable for maybe a toddler?

Also, the nurses complained of having to work 12 hour shifts for 3 days, which gives them less than a 40 hour week and enables the administration to employ 2 nurses for 24 hrs. instead of 3 nurses working 8 hour shifts. This not only saves them money on salary, but also employee healthcare.

Hope this helps you make a decision. Mom still has terrible flashbacks and we're still praying for her full recovery.

sodamine
sodamine

1 out of 5 stars

posted 4 weeks ago

The nurses I got was good. The doctors/psychiatrist was so bad, so rude and no bedside manners at all and rushes you and don’t let you explain yourself. The system over all is BAD. When someone learned that I was hospitalized at PGH, they immediately said take her out of there, go to a different hospital. Now I agree.

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