Providence Alaska Medical Center
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feedback about Providence Alaska Medical Center
My daughter had her endoscopy, out patient procedure there. The entire nursing staff were amazing. Shout out to Nurse Ronda for explaining everything to our nine year old. She made her feel comfortable. Check in was easy and fast. We were impressed with Providence hospital and the staff; you can tell they love what they do.
If you're at Providence Alaska Medical Center then you're in good hands. My father and I have had our accidents over the years and thankfully we've survived with the help of these great doctors and nurses. Sadly not all insurance are equal, so make sure your insurance will cover the majority of costs prior to treatment.
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I went in yesterday for a colonoscopy yesterday. There is no way to put a happy face on this procedure, but the Providence staff made it a lot easier. They were very professional and extremely friendly. A very unpleasant procedure was made much less uncomfortable by a pleasant staff.
Use to be VERY happy with Providence. Their resent changes Sold to a profit hospital chain (From a Reliable Source) Now makes them the WORST Hospital I have ever had to deal with. Their care is Substandard (Had Surgery there Less then 24 hours had to go back with massive Infection Hospitalized for 3 days on IV antibiotics) Their billing department is totally dysfunctional with multi recorded calls (3 in 15 min) To call their billing and when you call they automatically put you on hold stating "Due to the high volume of calls your hold time exceeds 5 min. This is all happening while I'm at work. Providence you need to get your act togather this is a nightmare.
A woman name Kathy answered the phone tonight and was more than helpful. I appreciate the service. Thank you Kathy