Providence Alaska Medical Center
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feedback about Providence Alaska Medical Center
Wonderful place. Great environment with caring nurses and doctors. We live in the valley, but prefer Providence as much as possible. It's worth the drive into Anchorage to receive the higher quality of care.
The most compassionate hospital in Alaska! Level 2 Trauma, Magnet Hospital, & more awards+designations. Providence is committed to Quality service, Safety & geared up to excellence for Best Outcomes.
They listen to your comments or feedback that you may have sent. They will do their best care and ease your way. They are not perfect but they do their best. Please be kind to the caregivers too. Communicate!
Dr was waiting for test results for a test he didn't order. I was not allowed anything to eat or drink while this Dr waited for a test he didn't order. I had to leave the ER to use my cell phone so I wouldn't be on the street tonight because I'm from another city. I left a note on the bed saying what I was doing and to call me at my number if I was needed. I came back into the ER and was told I had been discharged. The pregnant nurse came out and said they tried to call me. The nurse didn't use the area code though I told her 3 times that she needed to dial the area code. She was rude and said we don't have to dial an area code. After she walked away handing me bogus discharge papers that say my temp was 98.3. I took my temp about 15 min after finding out I had been discharged and it is 99.5. I took pictures of the thermometer in my mouth and the result. I went to the front counter and asked for the lady there to call me. She called and my phone rang. I would have been left very ill on the street with no way to get back to my city if I didnt ask for the social worker to come back. I will die before I ever come to this ER again. I'm on medications that weaken my immune system. I'm making a complaint so no one has to go through what I have. Incompetence at its worst is what I experienced. Except the social worker was very helpful and competent.
My husband recently went to the ER.They left him out in the hallway and when the doctor said she was going to do something it never got done. The nurses were very unprofessional and rude. They acted like it was an inconvience that he came in. I know nothing will be done from these reviews but hopefully this will help others into making a decision to go else where for better health care.
Wonderfull ER service and care! We were on vacation and I became quite ill. No wait, and Doctor appeared before I was even in an exam room! No long waits, professional yet caring staff, and they even found medical issues my hometown ER missed (was sick for a couple weeks). Highly recommended by my niece (who is a local nurse) and now by my wife and I.