Providence Alaska Medical Center
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feedback about Providence Alaska Medical Center
Very clean and organized. The staff was very helpful and friendly. We were very impressed with how advanced they were including their registration process via kiosk. Got in and out very timely!
Wonderful place. Great environment with caring nurses and doctors. We live in the valley, but prefer Providence as much as possible. It's worth the drive into Anchorage to receive the higher quality of care.
My wife and I took our 2yr old daughter to Providence when she was experiencing shortness of breath as well as labored breathing. Due to the time of day (5:30am) we had to go to ER. The level of care was minimal; however, the charge was ridiculous. A breathing treatment, chest X-ray and labs were done. $745 was paid for attending doctor as well as $500 for breathing treatment and misc.
The astonishing charge was The $2345 cost for staff. Please understand total time in ER was 4hrs while 3hrs were spent waiting in a room with no tests or health care being administered. Difficult to say total number of staff that could have been involved for our entire episode but it could not have exceeded 3. For less than 1hrs work. We spoke at length with Lynn C. in billing and she was unable to provide any sort of details on the staff services done. She was very unprofessional and rude as well. Please know this is not our first experience with moderate healthcare followed by significantly overpriced services at Providence in Anchorage. A previous experience ended tragically which can only attribute to negligent/subpar health care professionals. If you have any choice in who you choose for health care needs we strongly suggest you stay away from Providence. By far the worst business practices we have ever experienced in the hospital industry.
The most compassionate hospital in Alaska! Level 2 Trauma, Magnet Hospital, & more awards+designations. Providence is committed to Quality service, Safety & geared up to excellence for Best Outcomes.
They listen to your comments or feedback that you may have sent. They will do their best care and ease your way. They are not perfect but they do their best. Please be kind to the caregivers too. Communicate!
Have always had good experiences with my care and my family care here.