Providence Hood River Memorial Hospital
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feedback about Providence Hood River Memorial Hospital
My wife and I had a baby girl at Providence Hood River and were very pleasantly surprised by the staff and amount of attention we received. We were there for almost three days, so we got to meet several rotations of nurses and everyone was great. The trade-off of information from nurse to nurse was very good. The hospital is also very easy to navigate since it’s not a big city hospital complex, which helped alleviate some of the anxiety. Overall, I highly recommend.
If you don't have a disposable income then don't visit this medical facility unless under threat of death. Even then...
I was treated poorly by their ER receptionists, vastly overcharged (which I appealed and had reduced) and only received a referral to another doctor in another clinic - zero treatment.
I moved here about 7 months ago for work and have found that the gorge doesn't have a good reputation for its emergency medical centers. I preferred Tillamooks Adventist Health and that's saying a lot.
Find a good doctor and stick with them...
The other night I took my son to the hood river hospital, mind you 30 min drive. He is three and was having a difficult time breathing. I called ahead on the way there made sure that they knew we were coming. When we get there, there is no one in the waiting room. I will also add only one person in the ER period. The ER receptionist, is asking me the normal questions that only hood river asks as " Protocol". As I'm trying to hold my deadweight body of my three year old the sounds like a dieing seal that cant breathe or cough right or talk and drink. My three year old trying to lay on the floor because he doesn't feel good and then proceeds to Dry heave and then throw up stomach acid all over himself and I. The receptionist is still being rude because I'm a trying to help my son and answer questions at the same time. Nobody helping us after he vomits everywhere. Mind you I got all the questions wrong because I'm standing in the middle of the ER door panicking while no one helps my three year old. Again I said no one was in the ER! Even when going to the next room the next gentleman doesn't seem to be pleased either to be at work. Is also very rude, I have to ask is this even an ER? The gentleman finally got on my same page that I was worried about my son. Then got us into the room where he could finally lay down and relax. The doctor was a lady, she seemed like she hated her job and didn't even want to be there. And was not nice to my son or us. Even when we asked for work papers for our employees she acted as if it was an Inconvenience for her. After getting my son treatment that I could not do at home. He was finally talking and singing and finally after 6 hours took his first drink of water. My son was breathing normal again. My son was better. I can not help but think that if my son was in any worse condition that he would not have survived with the lack of bedside manner hood river hospital provided. However, I do give a shot out to the chest xray gentleman and the shot steroids nurse. For Out standing behavior when it came toMy son. They treated him Respectfully with smiles and Encouragement to get their job done with an appropriate manner that did not involve making my son uncomfortable. Hood river is 30 min from my home. The next closest hospital is 50 mins to an hour depending on the time of the day. Next time my son is in a emergency I will drive to the farthest hospital in portland because the care there for a 3 year old is acted on right away. They don't ask you questions till they get your baby in the room and check him out. They take care of your son or daughter before anything bad Escalates. So I say myself if your young child is in need of immediate care take them to portland hospitals or Ohsu. They will take care of your baby first and foremost. Hood river is only okay if you are a adult and can address your own situation. They was a second last night where I thought I was going to lose my baby boy with special needs because hospital staff could not get it together and they were to tired to care about my son. I am pleased that he is okay. I am not happy with the outcome of last night the way hospital staff did not treat my three year old right away. It was unacceptable. What if my drive was to long and the staff was to late? If you are under 10 years old and cant talk or make sense for your illness do not go to hood river hospital. Go somewhere where they act right away so you dont have the chance of possibly losing your baby.
So poorly treated by this hospital and their staff. Words cannot explain how much it hurts me to remember this hospital is still up and running. I was life flighted off the Mountain after a Major Snow mobile wreck and being on the mountain in pain waiting for search and rescue for 7 hours. Also; 3 months pregnant at the time. I had loss of consciousness and my cheek was stuck in my braces, my hand was completely swollen & same with my face. I work for Providence so it hurts me to have to write this but the doctor was rude, unattentative and unwilling to listen. He would not X-ray my hand, He had the nurses hold me down to cut off my clothes even though I was awake and alert (like he put in my chart). These were brand new clothes for the mountain. They cut them off; unreplaceable some of them. He refused to X-ray my hand all they did was a CT and called an ENT to stitch my face; who didn't even count the stitches so I had one stuck in my face post removal. The doctor wanted to release me home the same night; in mychart it says I was "uncomfortable going home" and had "possible loss of consciousness"??? I definitely was unconscious my family can confirm so that affects my ongoing care to this day. Anyway; they sent me to legacy because they had no beds. NEXT MORNING I HAD SURGERY ON MY HAND; IDENTIFIED A RUPTURED EAR DRUM; UNABLE TO STAND/WALK & A MAJOR CONCUSSION; completely unbearable. I was then hospitalized at Legacy for a WEEK before they could send me home. I had nurses taking vitals every 4 hours and dosing medication. I also had a miscarriage shortly after. THANKS A LOT HOOD RIVER; PLEASE PLEASE NEVER TAKE ANY CHILDREN HERE OR ELDERS
Worst hospital ever, speaks horrible on providence's name. My girlfriend was hospitalized here and she was abused, neglected and very mistreated for being life flight there off the mountain. Doctors were on drugs; incredibly rude staff and refused to listen to the patient's wishes