Providence Hood River Memorial Hospital
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feedback about Providence Hood River Memorial Hospital
So poorly treated by this hospital and their staff. Words cannot explain how much it hurts me to remember this hospital is still up and running. I was life flighted off the Mountain after a Major Snow mobile wreck and being on the mountain in pain waiting for search and rescue for 7 hours. Also; 3 months pregnant at the time. I had loss of consciousness and my cheek was stuck in my braces, my hand was completely swollen & same with my face. I work for Providence so it hurts me to have to write this but the doctor was rude, unattentative and unwilling to listen. He would not X-ray my hand, He had the nurses hold me down to cut off my clothes even though I was awake and alert (like he put in my chart). These were brand new clothes for the mountain. They cut them off; unreplaceable some of them. He refused to X-ray my hand all they did was a CT and called an ENT to stitch my face; who didn't even count the stitches so I had one stuck in my face post removal. The doctor wanted to release me home the same night; in mychart it says I was "uncomfortable going home" and had "possible loss of consciousness"??? I definitely was unconscious my family can confirm so that affects my ongoing care to this day. Anyway; they sent me to legacy because they had no beds. NEXT MORNING I HAD SURGERY ON MY HAND; IDENTIFIED A RUPTURED EAR DRUM; UNABLE TO STAND/WALK & A MAJOR CONCUSSION; completely unbearable. I was then hospitalized at Legacy for a WEEK before they could send me home. I had nurses taking vitals every 4 hours and dosing medication. I also had a miscarriage shortly after. THANKS A LOT HOOD RIVER; PLEASE PLEASE NEVER TAKE ANY CHILDREN HERE OR ELDERS
Worst hospital ever, speaks horrible on providence's name. My girlfriend was hospitalized here and she was abused, neglected and very mistreated for being life flight there off the mountain. Doctors were on drugs; incredibly rude staff and refused to listen to the patient's wishes
They went out of there way for me.
I have been a long time patient here, but after how I was treated yesterday I am seriously considering other care options. Every month I pay more that what is on my minimum payment plan. Recently I fell on some hard times and changed jobs. I was low on cash and missed a payment on this account. When I spoke with their billing department they were anything but compassionate. Yesterday I was forced to almost empty my checking account in order to make the full payment of this month and the month I missed or she threatened to send my account to a collections agency. OVER ONE MISSED MONTH. I cried on the phone, we can all relate as to how frustrating money problems can be, but Providence hospital doesn't care about your hard times, they just want their money.
Excellent nursing support and medical care.