Providence Memorial Hospital

Address

2001 N OREGON ST, EL PASO, TX 79902 USA

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Phone

(915) 577-6011
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2001 N OREGON ST, EL PASO, TX 79902 USA

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Consumer feedback about Providence Memorial Hospital

Erika Morales
Erika Morales

1 out of 5 stars

posted 1 month ago

Still dealing with bills from my delivery 2 years ago after insurance info was given to them over a handful of times. Nurses were very crude and not warm at all especially when it's suppose to be a beautiful time. The post delivery was a pleasant experience but that's after all that's said and done. Left me in my urine and blood for almost 24 hours had to ask them to change and ask the nurse said was "your going to get them dirty anyways".

Jyazzmene Saucedo
Jyazzmene Saucedo

2 out of 5 stars

posted 3 days ago

So I had my daughter in August and the nursing staff was wonderful and caring but the one thing that kinda ruined it was when my daughter was getting her pictures taken. The day I was leaving back home with my baby these two ladies from mom365 were taken my daughters pictures and when they were done they showed packages I could buy. At the time i could not afford these $200 packages they wanted to buy right then and there. I asked if I could buy them later cause I just wanted to buy the birth announcement the ladies told me no that the website was down and after 2 weeks they delete the baby pictures. I was very sad cause I wasn't going to be able to get my daughters picture. Fast forward to now I get an email from mom365 about my other daughter i had a year ago saying 20%off of her picture so i open it and turns out the website is still there and older daughters pictures and info was still there but not the daughter I just had in August her pictures or info was not there. I had email the company on what happened with the two ladies and within 48 hours the company put up my daugters pictures. I'm not sure if this has happened to anyone else.

Cookie Cab
Cookie Cab

1 out of 5 stars

posted 1 month ago

Memorial campus hospital was always the hospital of choice for me and my family, until my 89 yr old father’s admission of September 14, 2018. I’m his power of attorney as he has Alzheimer’s and cannot make decisions. I submitted all documentation necessary to the ER and his nurse on the unit he was admitted to. Somehow all information was misplaced, I was never contacted, and I found out by visiting him after work (I’m a charge nurse at a different hospital) that arrangements were being made for him to be transferred to a nursing home. My father lives with me in a room I have converted into a “hospital room,” and has home health services.
I filed a complaint with administration and was immediately contacted, apologies were made and I was told they had no idea where the miscommunication occurred.
On September 18, 2018, my father was discharged to me, but they misplaced his very expensive transport chair I took him to the hospital in.
I’m extremely disappointed and frustrated with the outcome and the services we received. The hospital has offered to reimburse me for his chair, but I’m required to fill out a packet of information and wait 6-8 weeks once they receive the packet. They were not able to provide a wheelchair as a loner and really didn’t care how how managed to transfer my father at home in the meantime.
Please be vigilant of your loved ones and their property should you decide to use Memorial campus.

Jordan Ibrahim
Jordan Ibrahim

5 out of 5 stars

posted 1 week ago

The doctor was courteous and intently listened to my health issues. The radiologist tech took her time to get the best possible immages for my diagnosis. The anesthesiologist came by my bed in pre-op and reassured me that I was in good hands. The nureses where very nice and attended to every need. Providence staff all have a great deal of emotional and interpersonal intellegence. You can that the people working here are doing what they've always wanted to do in there service and treatment of others.

Jose Alvarado
Jose Alvarado

4 out of 5 stars

posted 2 weeks ago

The nursing staff is really good and attentive but the doctors just take to long to show up ... There is an assistant from doctor voguelweede Asian decendent who is very rude ... And needs a attitude adjustment ... Maybe he's in the wrong career to be in ....

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