Providence Memorial Hospital

Address

2001 N OREGON ST, EL PASO, TX 79902 USA

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Phone

(915) 577-6011
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2001 N OREGON ST, EL PASO, TX 79902 USA

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Consumer feedback about Providence Memorial Hospital

Will & Diane Jackson
Will & Diane Jackson

5 out of 5 stars

posted 3 weeks ago

We choose Providence Memorial because the staff is mature, well educated & very experienced; they’re kind, attentive, caring & just really good ppl.
Our physicians & specialists are next door which is great as they can access our records & see us at anytime, day or night when one of us has to be hospitalized. .
We’ve gotten to know a lot of the staff & we are grateful to know that they remember us when we’re there for procedures &/or a hospital stay.
We’ll continue to choose the Providence Memorial campus should the need arise in the future.
We love our nurses, techs, doctors, the aids, & cafe staff, housekeeping, all the staff at Providence Memorial. Thank you for the great care you’ve always provided for us!!

KrYptIc GaMeR78
KrYptIc GaMeR78

5 out of 5 stars

posted 3 days ago

By far the best hospital i went to! great service, super helpful and just overall great definitely recommend this hospital for you!

Eric Rhodes
Eric Rhodes

1 out of 5 stars

posted 5 days ago

I am not going into details, other than warn everyone that this staff at least post operative department on 7/16/19 was the worst exsperince I have had in any hospital. If I did not have my wife with me I would not had someone to help me to the bathroom, refresh my fluids, help me lower or raise my bed, the list will go on. Mind you I just got out of surgery, the Tech staff are rotten, rude and lazy. My wife noticed that I was bleeding, ring for the nurse 20 minutes later they come in and patched me like a 3 year old. Never checked or cleaned them again. Unless you ringed for a nurse you would not be talked with until they do the rounds every 2 hours. They did not have any of my paperwork, if I did not bring them they would have re due all the test over on my dime. The machines in all the rooms including mine alarmed all night, very loud, did anyone come to check "nope". This is only part of the stay, but what made me so angry, they released me without checking my bandages, sent me home with bloody bandages and was told just to a shower. The lady actually asked me if I want a wheel chair to go to my car, I said no and she said ok then she walked me to my car in the far back parking lot. Medications, of course my doctor did not come in as was told, I was told to take Ibuprofen WOW don't you need a perception, was that checked "nope". I can say 2 RN were doing thier best with a understaffed crew and a full house of patient's. I feel that the management watch the introduction video you have to review before you watch TV and read your oath of quality on you home page. I would only come to this hospital if I had to, other than that read your reviews all of them are true that's why I did not have write them. PROVIDENCE GET YOUR ACT TOGETHER. Just a heads up in my shower the supposedly big room in the corner, the bolts to the seat are coming out of the wall, someone is going to fall. The hospital is old and a looks like a dump, the beds are worn out, oxygen hoses are stretched out, we used tape to pull them tight, told the nurse and thought it was funny. I am waiting for your bill so we can discuss other complaints. Going to a hospital is to feel secure and well, not a problem and just a headcount.

Rachel Crawford
Rachel Crawford

5 out of 5 stars

posted 4 months ago

This was a wonderful and efficient Hospital. I’m from the state of Maine and this hospital was more informative then most hospitals I’ve been in. My sister was brought they while we were visiting El Paso and they got her in and up to a private room with a matter of a couple of hours. The doctors went up and beyond to figure things out and they stayed in contact with my sisters doctors in Maine. I’m very happy with the service. Oh and the gift shop there has name brand jewelry, clothing, handbags and shoes. Extremely impressive!!!

Lauren johnson
Lauren johnson

5 out of 5 stars

posted 2 months ago

I have to admit they did a amazing job with my heart. Checked for a heart attack, EKG abrubtly. They took labs ASAP. I am very impressed with there fast in and out and labs and stuff. I was pleased with my visit and reccamends this hospital to anyone with heart problems. They did amazing!