I had my child here and was prepared to say I absolutely love this place. I certainly loved the nurses and my care while I was there---it was above and beyond my expectations. However, then the billing came. There were a lot of bills messed up that I had to have corrected (they didn't bill my insurance). After some weeks, it came down to 3 dates of service that still were not billed correctly. After weeks of fighting them to send these bills and the billing department saying they would, but never actually doing it, one of the persons in the department said that the system was kicking back their bill request automatically because I was showing as not being covered during that time. They claim the system problem isn't their fault, but is Lifewise's problem. So I had Lifewise call them directly and request the 3 dates of service. They again said they would send them, and they didn't. More fighting with them, more responses of 'Yes, we will send that out right now." And here I am today, having had Lifewise call them again, this time stating that they (Lifewise) would have them faxed immediately and not get off the phone with me until they were in her hand... But Providence outright refused to fax them, saying that they would be sent electronically. Which probably means... they never will. I'm told that after a year that I will become liable for the full bill, even though I have coverage, even though I've requested 10+ times that they bill my insurance. The people in the billing department are incapable of doing their jobs correctly and lack the care to make sure that your bills are done properly so that you're not stressing about it for nearly a year. Update 2017: the bills were never sent to Lifewise, and after a year they became ineligible for insurance. At least I wasn't held accountable for them though - Providence actually just dropped them.