Providence Sacred Heart Medical Center
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feedback about Providence Sacred Heart Medical Center
Honestly great care, doctors and most of the nurses are great. Take care of my husband. It's just the cafeteria check out ladies are the worst! Do they not know common etiquette? And respond to a nice, "Hi, how are you doing today?" Or offer a bag when carrying snacks? Not just look at you and say the total and nothing else. Or at least thank you have a good day?? Go here so often and most of the people are great down there. But when the same lady is on the clock for 3 days . Change it up to actually give good service.
If you need expert care for your child in the Pacific Northwest, Sacred Heart Children's Hospital should be your "go to" medical facility. The staff is great, and the facility is tops in the region. As the largest medical facility between Seattle and Minneapolis, they deliver great care. They also offers the Children's Clubhouse where non-patient kids can play and let mom & dad tend to their patient children. The Clubhouse is within the hospital and open 9-12 and 1-4 M-F and staffed by members of the Spokane Association of Realtors who watch over your kids, so parents can focus on what's truly the matter at hand.
1. The hospital sends out one form letter for both pediatrics and adults regarding day surgery. It tells you to be there at 5:30am. Well - we got there and guess what nurses are not there until 6:00 am.
So there is lots of waiting.
2. It would be nice to have some kind of separation between little kids and big kids.
3. It would be nice to have separation between people who are coughing and have a cold right before my sons surgery.
4. It would be nice if I did not have to leave my child and wait in line at the pharmacy.
5. It would be nice if the center sent out recovery procedures and rules ahead of time.
Not just check in.
7. nurses and docs are wonderful
Took my toddler to the children’s ER after a fall where he hit his head. They took us back immediately and started checking everything out to make sure he was okay. They gave snacks and coloring pages to my older kids. We had no less than 5 nurses and a doctor checking on my son. They let me hold his foot and comfort him during his CT scan and while they were drawing blood. They didn’t discharge him until they were certain it was no mote severe than a concussion and he started to show some personality again. We were there only a couple hours, so I can’t speak to hospital stays, but it was hands down the best ER care anyone in my family has ever received.
My son had a bad epilepsy day and his Autism made getting him seen so much harder then it needed to and there was this one amazing nurse who realize he didn't like what was on TV and ran to get him a DVD to make him more comfortable. Thanks to her and Scooby Doo we got threw it and he's doing better. I wish I could tell her thank you! It was amazing!