Providence St Peter Hospital

St. Peter's is an absolutely incredible hospital! We have experienced numerous hospitals in US (including WA, Alaska, Idaho, Texas and Illinois). Staff at St Peter's have consistently been 100% in their care, kindness, RN and ESPECIALLY MD'S! Our loved ones have been saved by the incredible people there. This is a Providence ( Nuns run this) hospital. They treat ALL with respect and LOVE. I ( agnostic) have prayed with them. Their love for ALL is unconditional! Visited husband today. Said hi and Happy Birthday to Jesus; in his Manger with Mary and Joseph (and more) in hospital lobby. I truly loved seeing this. Every person we have encountered has a smile on face and genuine concern. I recently learned that they consistently treat addicts and poor for months - receiving no or minimal compensation. I love the Providence Nuns!

I am so impressed with this hospital and the care given. Wonderful nursing staff on joint replacement floor. Great menu too! And the park like setting of this hospital gives a very calming affect. So pretty.

Horrible patient care. In the ER, put in a room and literally forgot about. Drew blood and ran xrays when first taking back and then literally left there with not one person checking on us for over 3 hours! I have good health insurance so you would think I would receive decent care considering most their patience are freebies! Will never come back here!!!

VERY BAD EXPERIENCE AT ST PETERS EMERGENCY ROOM.
I took a very bad fall and was taken by ambulance to this emergency room. Worst experience ever! I ended up with a spiral fracture and broken ankle (which they missed). They seemed very annoyed that I was moaning in such excruciating pain. One staff member (her name was Jody) held me down told me that I was being so loud that I upset some people in the waiting room. She also snidely told me that she had seen children behave better than me. Unbelievable treatment. You would think a religious non-profit hospital would be more caring and compassionate. The doctor on call minimized my injury and told me he didn't know I was acting like I was in so much pain (he had already diagnosed a spiral fracture). Fortunately, a few days later, I was seen by a very competent orthopedic surgeon who advised me I also had a broken ankle (which St Peter's missed) and that I should NOT be putting any weight on this leg. Incidentally, the doctor at St. Pete's said I should be able to walk on it in two days (seriously!?). He did not seem to want to prescribe anything to help me with the pain. I am a retired professional, non-drinker, non-drug user, and the last time I took any type of pain medication was for a C-section over 20 years ago. After about 3 hours in the ER, i called the nurse station to ask for water, but none provided. The only redeeming factor in my 4+ hours there was the nurse who was there for my last 15-20 minutes. She was very kind and compassionate. I think her name was Ramona. A little compassion goes a long way. I hope the new CEO will be able to turn things around in this department.

This was my first and absolutely last time every going to this hospital. The Male staff member who did triage on me was disgustingly rude. The hospital was just gross with dirty walls the bathrooms didnt look clean. The nurses and doctors hardly communicated. I ended up going to Good Sam hospital in puyallup where I was admitted and treated properly.