Providence St Peter Hospital

I am so impressed with this hospital and the care given. Wonderful nursing staff on joint replacement floor. Great menu too! And the park like setting of this hospital gives a very calming affect. So pretty.

VERY BAD EXPERIENCE AT ST PETERS EMERGENCY ROOM.
I took a very bad fall and was taken by ambulance to this emergency room. Worst experience ever! I ended up with a spiral fracture and broken ankle (which they missed). They seemed very annoyed that I was moaning in such excruciating pain. One staff member (her name was Jody) held me down told me that I was being so loud that I upset some people in the waiting room. She also snidely told me that she had seen children behave better than me. Unbelievable treatment. You would think a religious non-profit hospital would be more caring and compassionate. The doctor on call minimized my injury and told me he didn't know I was acting like I was in so much pain (he had already diagnosed a spiral fracture). Fortunately, a few days later, I was seen by a very competent orthopedic surgeon who advised me I also had a broken ankle (which St Peter's missed) and that I should NOT be putting any weight on this leg. Incidentally, the doctor at St. Pete's said I should be able to walk on it in two days (seriously!?). He did not seem to want to prescribe anything to help me with the pain. I am a retired professional, non-drinker, non-drug user, and the last time I took any type of pain medication was for a C-section over 20 years ago. After about 3 hours in the ER, i called the nurse station to ask for water, but none provided. The only redeeming factor in my 4+ hours there was the nurse who was there for my last 15-20 minutes. She was very kind and compassionate. I think her name was Ramona. A little compassion goes a long way. I hope the new CEO will be able to turn things around in this department.

I wish I could give less than this, my sister-in-law was experiencing severe vomiting, diarrhea, and was experiencing intense pain in her back. We have been sitting here for SIX HOURS including out time spent in the waiting room and only ONCE has she been checked up on! They dont even have her hooked up to anything or on fluids for her dehydration! Worst experience I've ever had with a hospital!

My daughter had difficulty breathing earlier in the morning, was admitted to this hospital to get checked out. She was in a lot of pain and trusted me to help her feel better. The nurse and I tried to get her temp by finger... wasn’t happening. She took my daughter’s shoe off to use a toe. My daughter wasn’t comfortable with someone forcing this and shifted to my side. The nurse then told me “striking a nurse is a felony!” My daughter is 5 years old! This one employee, even though her stupidity, should not reflect the care of the rest of professional staff on hand. After that we were well taken care of. Just watch out for people on the end of their shift...

All ER departments have a wait time, but my 2 experiences there have been outstanding. Docs, nurses, and staff were attentive and caring.