Providence St Vincent Medical Center
Need your medical records from Providence St Vincent Medical Center?
We can Help!
Saving Money for Providence St Vincent Medical Center Patients on:
Health Insurance Medicare Plans Prescription Drugs Dental Plans & more
feedback about Providence St Vincent Medical Center
I'm very surprised by the poor reviews. Been to the ER several times for myself, with the kids, and the wife. It can be busy resulting in a wait, but otherwise they've been excellent every time. I also had surgery here. That simply could not have gone any better. Doctor was great. Nursing staff took great care of me. Sounds funny to say this, but it was a pleasure to have it done there. It sucked because it was surgery, but it could not have gone any better.
Been going to this hospital as needed for 20+ years and really don't have any negative experiences.
Very big hospital with a couple of different parking garages, so pay attention where you park so you can find your car when you get done. The nurses and doctors are all very nice and super helpful. I got the feeling they really care about their patients well being and health overall. It's nice when you have employees that really do care.
This review directly relates to the facility's Hospice Coordination:
ZERO STARS RATING
My father is at St. Vincent and will be transitioning to hospice care. Up to this point, family had a Medicaid application in process for a transition into a facility. There was no push from the St. Vincent hospital staff.
Late last night, family began talking about doing in-home comfort care and how to make that work to avoid placement in a facility. This entails:
• taking time off from work
• traveling from out-of-state
• tying up loose ends with personal business matters
• coordinating who can be present and when, etc.
Today, a Friday, at 1pm, I called the Hospice Coordinator ("Carrie") assigned to my father to alert her family wanted to do in-home care and was preparing for such. She immediately jumped into saying how he could be discharged today. I told her family was not ready and needed time to coordinate, to which she replied a Monday discharge would be "pushing it". I alerted her that family had just started conversation about this last night and was still trying to coordinate and tie up loose ends. I requested just a couple days for family to prepare and asked for even a day more (Tuesday) due to a previous appointment on Monday.
Family received less than 24 hours to prepare.
By 5:30pm, 4.5 hours later, calls started rolling in. Family was called by St. Vincent staff and an outside hospice care to alert them medical supplies would be delivered to my father’s home tomorrow at noon, a hospice nurse would be at his house Monday at 11 am, and he would be being transported from Portland to his home in Corvallis at 1pm.
*** Family is not at all prepared. ***
I called the hospice provider and explained the situation. I was told they could easily arrange for Tuesday. I tried calling back St. Vincent and could not get a hold of either of the two coordinators (“Carrie” and “Shelly”) that had called.
Word to the wise, DO NOT tell employees at this facility that you want to do in-home hospice care until you have all your ducks in a row, unless you’re okay with having everything going FULL STOP and being set up for failure. The hospice coordination team is perfectly fine waiting for Medicaid to process (another two weeks in our case, because the rep was on vacation), but the second you alert them you want to do in-home care, they will force an immediate stop on any preparations you have in process because you now have to deal with the emergency of your loved one coming home without family supports in place.
They are very professional and nice, and one of the ER doctors actually called me later to check in on me, which was a pleasant surprise. Anita, one of the nurses there, is very cheery and kind, and sweet. I would reccomend this place.
Whatever you do do not go to the emergency room here unless your coming in stretchered from an ambulance. You will sit and wait for hours on end. I get it rooms are full, but three hours is just simply way too long for anyone to wait.