Queen of the Valley Medical Center
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feedback about Queen of the Valley Medical Center
The doctor's group that staffs the emergency room has some below standard physicians . The internal review system has got to be corrupt.
We recommend you contact the medical board if you have a valid complaint against a doctor.
They have given me some advice that was disputed by my specialist who works at UCSF. Sad how a lay person knows more about my prescription medication than some of the emergency room doctors.
Looks like politics play in keeping some incompetent people employed by the Queen of the Valley Hospital .
Politics never should have a place in a medical facility.
It's not to late to fire the incompetent personal who don't belong in medicine .
The Fitness Center is state of the art.
There is a separate area used for physical therapy & rehab., The warm water therapy is particularly helpful. The instructors are top notch-they really tailor exercises to your specific needs.
They have free art therapy classes for people with chronic conditions 1st & 3rd Friday of the month.
There are other free and low-cost courses available for members of the community, in particular, nursing mothers, cancer patients. Check the website for details.
Extremely dissspointed to say the least . Some great nurses, social worker was very helpful. The hospital just treated the symptoms for my 80 year old mother, never ruled out the underlying cause of her symptoms . Just did the basics and referred us to a GI. They SHOULD have addressed the GI while in the hospital and should have done a Chest x Ray .
Basic standard of care was minimal
Update # I apology for losing my cool with the woman in billing as she does not determine the costs.
Their billing is outrageous and we have no rights to dispute charges, it's just is what they say! $13,600 plus dollars for radiology work and an EKG for what turned out to be anxiety; as I was concerned it was more and wanted my husband to be checked out after complaining at work about some minor pain when breathing. He was not in major distress but I was concerned and convinced him to get checked out after his work shift. He was at Queen of the Valley for about there about 1 hour with our Son, and glad my husband is ok but we now have been hit by a major bill (after insurance and adjustments close to $5,000) and this just set us back financially for awhile! We also have very good insurance (and the bill ate up the entire deducetible) but this facility knows how to take advantage! Really wrong. I am happy to have changed to Kaiser as one false step with Queen of the Valley as our Provider for emergencies and we will end up in financial crisis. :( I am very upset, something just feels wrong about the astronomical charge.
Horrible experience! I still have night terrors more than 2 years later. How about NOT profiling people!!! It was not my choice to have an injured back and a pcp that never sent me to a specialist. And to look up my minor children's files, despicable. Kept my family out. Not one person I know that saw what I went through for months after that will EVER show up at your business. Nurses are mean!