I had my life saved. An everyone I met their went way beyond to make my stay as comfortable as possible, I truly am blessed to have been in the care of you. You truly cared about me, my family, your were amazing, thank you everyone, to house keeping, the maintenance dept., the fantastic nurses, my doctors, all absalotly fantastic!

I have always felt so safe being so close to such a good Heart hospital BUT the experience that my Uncle & family members in the CCU area are having is UNACCEPTABLE.
1st they moved him from CCU at 5am to a room without notification to ANY family. So at 9:30am we go in to visit and he is GONE. The nurse just flippantly says, he was moved, like it was no big deal.
2nd they had him down to be discharged AGAIN WITHOUT ANY notification to ANY family!!!! His doctor or nurse didn't notify anyone, my sick uncle did. This nurse, picked up the chart and said, oh yea, I guess you are leaving. He had not been checked on since being left in the room around 5am.
His wife and sister wanted to stay in the CCU waiting area last night but they removed all of the recliners and so they only have straight office chairs and will NOT supply blankets for family members anymore.
THIS HAS ONLY CHANGED IN THE LAST 2 WEEKS. HOW DARE YOU MAKE THE WORRIED & SCARED FAMILY MEMBERS OF THESE PATIENTS IN ICU/CCU FEEL SO UNWELCOME!
We met an elderly lady who was from out of town who couldn't drive who was at the hospital with her husband and stuck in such an unwelcoming environment.
SHAME on YOU!

I was told to go to the hospital to fill out a form to get my medical records. I did . I was told 7-10 business days and I would have them sent to me by mail. A month later I called and was discouraged by the news that my request did not make it's destination to Macon,Ga.. I was happy that I can now do this through the mail but wonder what happened to the original request which had all of my information on it. This is not a fly by night thought. I gave it careful consideration before posting.

My recent stay was not one of the better ones I have had. As an employee, I was embarrassed to say I work for HCA. Redmond dropped the ball several times during my stay. I was moved from oncology to the 5th floor due to low census at 5:30am on a Sunday morning. As a cancer patient, I was not moved back when the floor reopened. This could have been potentially hazardous to my health. There were a few bright spots however...Katie, Erika Gentry, Daniel, and Haley all took great care of me. The level of care from the others seemed like they were just going through the motions. I had asked for meds and 4.5 hours later received them. To me, that is a little long. It took one nurse over 4 hours to even come in my room and let me know she was my nurse. I will be having surgery in the near future and I look forward to having a better experience than I did over Labor Day.

The new way of checking in is great, it may be a little rough on the elderly though. People were so pleasant!